NSFAS FAQS (ALLOWANCES)

How do I reset my cellphone number – in case I lose my phone? Will sim swap work?

To update your cellphone number or email address, log on to your myNSFAS account using your Username (email address) and password. Once you have logged in click Personal Details on the top of your screen. You will then be able to update your cellphone number and email address.

How do I activate NSFAS Wallet?

Sign your LAF/ SOP.

Receive an SMS welcoming you to Mobile Wallet.

Verify your account by dialing *120*176# and reply with your ID number.

Receive a password that you will use when transacting.

Your vouchers will be made available for spending.

Why did the National Student Financial Aid Scheme (NSFAS) decide to stop providing book vouchers?

Book allowances only apply at universities and the trend has been to move more towards access to the internet than the purchase of books. NSFAS stopped book vouchers for a number of reasons: Students have been the target of a voucher scam in various campuses; There were many commercial interests by merchants providing services to students at a fee using vouchers; Students were trading the book vouchers for cash outside many supermarkets; The voucher system was limited to selected merchants that monopolised the student market; There was no financial freedom for the students on where to purchase books, including second-hand retailers; The book allowance had increasingly been extended to a learning materials allowance that included laptops and tablets.
In addition, the call to change book vouchers to cash was one of the many demands by the student leadership in South Africa, as part of their input in the policy governing the higher education student funding.