Bunnings Click and Collect- Questions on Returns and Cancellations

In this article, we will be looking at Bunnings Click and Collect- Questions on Returns and Cancellations. Bunnings s an Australian household hardware chain. The chain has been owned by Wesfarmers since 1994 and has stores in Australia and New Zealand.


Yes, you can return an item if you’ve changed your mind.

View our returns policy

What happens if I do not pick up my order within 14 days?

A refund of the total purchase price will automatically be provided unless a requested extension has been made. To do so, please contact the store you placed the order with via the telephone number provided on your order confirmation email.

What if I need to amend or cancel my order?To cancel an order, please contact Bunnings for a full refund via our Customer Support team on 1800 797 586, available between 5am and 12pm AEST daily.

What if I need to return an item(s) that I ordered?

Simply come into the store you placed your order with, and we’ll happily assist you with a return or exchange.

Customers in VIC & NSW can wait for stores to reopen to return an item purchased in-store or online or alternatively contact their local store to arrange a contactless return for any damaged or faulty products at designated bays in the car park.

What if I change my mind after paying for my item

You can easily cancel your order post purchase. Please contact Bunnings Customer Support on 1800 797 586 to cancel an order between 5am and 12pm AEST daily.