USCIS emma is inspired after Emma Lazarus, who composed the sonnet regarding assisting immigrants that is placed at the foot of the Statue of Liberty. Our Emma, who takes after her namesake, can assist you in locating the relevant immigration information.
Introducing “Emma,” a digital assistant created by a computer that can respond to your inquiries and even direct you to the appropriate page on our website. Emma is named after Emma Lazarus, who composed the poem about assisting immigrants that is placed at the foot of the Statue of Liberty. Our Emma, who takes after her namesake, can assist you in locating the relevant immigration information.
What can really be done?
Emma addresses questions in view of your own words; you don’t have to be aware “government talk”. She likewise realizes a great deal of normal hunt terms. She can:
- Give prompt reactions to your inquiries regarding the entirety of our administrations.
- Guide you through our site.
- Find data in light of the inquiries and search terms you use.
- Emma is conversant in both English and Spanish, and she will continuously compose her responses. The following Emma’s response, she could likewise offer data connected with your inquiry. Assuming you have the sound on, she’ll likewise converse with you. (As of now, the sound component is just accessible on our English site.)
Talking with Emma is Simple
Getting Emma’s assistance is simple: click the “Need Assistance? Ask Emma” connect in the upper right corner of the page or the “Need Assistance” symbol on the lower part of certain pages. Emma deals with work area and PCs cell phones.
Emma’s advancement group is constantly refining her insight base to work on your experience. To send your input or request specialized help, kindly email us at askemma@uscis.dhs.gov. Kindly don’t send inquiries regarding what is going on or case to this letter box; all things being equal, check your case status on the web or call us at 800-375-5283.