SAQA Hygiene and Cleaning level 1

Further Education and Training Certificate: Business Administration Services 
SAQA QUAL IDQUALIFICATION TITLE
61595 Further Education and Training Certificate: Business Administration Services 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARYNQF SUB-FRAMEWORK
The individual Primary or Delegated Quality Assurance Functionary for each Learning Programme recorded against this qualification is shown in the table at the end of this report. SFAP – Sub-framework Assignment Pending 
QUALIFICATION TYPEFIELDSUBFIELD
Further Ed and Training Cert Field 03 – Business, Commerce and Management Studies Office Administration 
ABET BANDMINIMUM CREDITSPRE-2009 NQF LEVELNQF LEVELQUAL CLASS
Undefined 140 Level 4 NQF Level 04 Regular-Unit Stds Based 
REGISTRATION STATUSSAQA DECISION NUMBERREGISTRATION START DATEREGISTRATION END DATE
Passed the End Date –
Status was “Reregistered” 
SAQA 06120/18 2018-07-01 2021-06-30 
LAST DATE FOR ENROLMENTLAST DATE FOR ACHIEVEMENT
2022-06-30  2025-06-30  

This qualification does not replace any other qualification and is not replaced by any other qualification. 
PURPOSE AND RATIONALE OF THE QUALIFICATION 

This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.

The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures. The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

Learners working towards this Qualification will find that the acquisition of competence in the Unit Standards, which make up the Qualification, will add value to their jobs. This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational.

competencies. It will provide the broad knowledge, skills and values needed in the Administration field for all business and non-commercial sectors and will facilitate access to, and mobility and progression within, education and training.

Qualifying learners could follow a career in:
Secretarial servicesReception servicesSwitchboard operationsFinancial AdministrationBanking AdministrationPersonal/executive assistant servicesTechnical assistanceTypingData capturingSystems administrationHuman Resources administrationBasic Contracts AdministrationLegal Secretarial servicesReception supervisionChange administration and managementRelationship managementProject coordination.

Rationale:

The National Certificate in Business Administration Services: NQF Level 4 is designed to meet the needs of those learners both employed or unemployed, who are already involved or wish to become involved in the field of Administration. Administration is an essential field of learning as Administration competencies apply to all industries and to many non-commercial ventures such as sports/recreation clubs, religious groups, etc. This means that there is an on-going need for skilled Adminstrative people to carry out these functions both in the commercial and non-commercial sectors. There is also a need to develop career paths in this field so as to offer people involved in Administration the opportunity to continue with a programme of life-long learning, which will make them knowledgeable and skilled employees with enhanced employment opportunities.

The National Certificate in Business Administration Services: Level 4 is a generic Qualification which offers Administrative knowledge and skills to learners who:
Have attained the National Certificate in Business Administration: Level 3 and wish to continue on a path of life-long learning in Administration
Were previously disadvantaged or who were unable to complete their schooling and were therefore denied access to Further Education and Training
Have worked in Administration for many years, but have no formal Qualifications in their area of expertise
Wish to extend their range of skills and knowledge of Administration so that they can become knowledge workers
Are contracted in a learnership agreement
Have recently taken up a position in Administration
Have not yet acquired the skills and competencies required for learning in Administration at NQF level 5.

The skills, knowledge, values and attitudes reflected in the Qualification are building blocks that will be developed further in Level 5. The intention is:
To promote the development of knowledge and skills that are required for the efficient performance of Adminstrative functions in any commercial or non-commercial environment
To release the potential of people.
To provide opportunities for people to move up the value chain.

The National Certificate in Business Administration Services: Level 4 should produce knowledgeable, multi-skilled workers who are able to contribute to improved productivity and efficiency within all commercial and non-commercial sectors. It should provide the means for current workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognised Qualification. It should also assist new entrants to the industry.

It will ensure that the quality of education and training in Administration is enhanced and of a world-class standard.

The National Certificate in Business Administration Services at NQF Level 4 allows the learner to work towards a nationally recognised Qualification. The Qualification will allow both those in formal education and those already employed in organisations in the Administration field of learning in any business sector access to a Qualification that can be used as a benchmark to gauge their competence against local and international standards.

The Level 4 Certificate builds on the knowledge and skills already obtained in the Level 3 Certificate. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Learners accessing this Qualification should be competent in:
Communication at NQF level 3Mathematical Literacy at NQF level 3Computer Literacy at NQF Level 3.

Recognition of Prior Learning

The structure of this Unit Standard based Qualification makes the Recognition of Prior Learning possible. Learner and Assessor will jointly decide on methods to determine prior learning and competence in the knowledge, skills, values and attitudes implicit in the Qualification and the associated Unit Standards. Recognition of Prior Learning will be done by means of an Integrated Assessment as mentioned in the previous paragraph.

This Recognition of Prior Learning may allow for:Accelerated access to further learning at this or higher levels on the NQFGaining of credits towards a Unit Standard in this QualificationObtaining this Qualification in whole or in part.

All recognition of Prior Learning is subject to quality assurance by the relevant ETQA or an ETQA that has a Memorandum of Understanding with the relevant ETQA. 
RECOGNISE PREVIOUS LEARNING? 
QUALIFICATION RULES 
The Qualification consists of a Fundamental, a Core and an Elective Component.

To be awarded the Qualification, learners are required to obtain a minimum of 140 credits as detailed below.

FUNDAMENTAL COMPONENT

The Fundamental Component consists of Unit Standards in:Mathematical Literacy at Level 4 to the value of 16 creditsCommunication at Level 4 in a First South African Language to the value of 20 creditsCommunication in a Second South African Language at Level 3 to the value of 20 credits

It is compulsory therefore for learners to do Communication in two different South African languages, one at Level 4 and the other at Level 3.

All Unit Standards in the Fundamental Component are compulsory.

CORE COMPONENT

The Core Component consists of Unit Standards to the value of 73 credits all of which are compulsory.

ELECTIVE COMPONENT

The Elective Component consists of Unit Standards to the value of 147 credits. Learners are to choose Unit Standards to the minimum of 11 credits.

Sports Administration Specialisation (Learning Programme ID 80767):ID 13912: Apply knowledge of self and team in order to develop a plan to enhance team performance, Level 3, 5 credits.ID 13915: Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace, Level 3, 4 credits.ID 114738: Perform financial planning and control functions for a small business, Level 4, 6 credits.ID 117111: Apply knowledge of basic accounting principles to financial services, Level 3, 4 credits.ID 117156: Interpret basic financial statements, Level 4, 4 credits.ID 242810: Manage Expenditure against a budget, Level 4, 6 credits.ID 242819: Motivate and Build a Team, Level 4, 10 credits.ID 243293: Promote sport activity in a community, Level 4, 4 credits.ID 243296: Apply values and ethics to a sport organization, Level 4, 3 credits.ID 243298: Apply administrative skills and knowledge in a sport organization, Level 4, 11 credits.ID 243300: Lead a community sport activity, Level 4, 12 credits.ID 243303: Create, improvise and organize sport activities, Level 4, 6 credits.

Employee Wellness Specialisation (Learning Programme ID 93567):ID 113907: Explain the impact of personal wellness on work performance, Level 3, 2 credits.ID 13915: Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace, Level 3, 4 credits.ID 377162: Explain the need for wellness awareness programmes, Level 4, 4 credits.ID 10980: Induct a new employee, Level 4, 4 credits.ID 246667: Demonstrate an understanding of Occupational Health, Safety and Environmental Legislations, Level 3, 4 credits.ID 242668: Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act, Level 4, 4 credits.ID 242860: Apply the Batho Pele principles to own work role and context, Level 3, 4 credits.ID 377160: Explain the fundamentals of the concepts of ‘wellness’, Level 4, 8 credits.

Employee Relation Specialisation (Learning Programme ID 93568):ID 10170: Demonstrate understanding of employment relations in an organisation, Level 3, 3 credits.ID 264374: Capture payroll data, Level 3, 6 credits.ID 264371: Demonstrate an understanding of the purpose of the payslip and its components, Level 3, 6 credits.ID 264377: Identify and demonstrate understanding of different types of employment contracts and how this impacts payroll administration, Level 3, 8 credits.ID 10980: Induct a new employee, Level 4, 4 credits.ID 10978: Recruit and select candidates to fill defined positions, Level 4, 10 credits.ID 11907: Draft an employment contract, Level 5, 3 credits.ID 114278: Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995), Level 5, 12 credits.ID 114274: Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997), Level 5, 8 credits.

Training and Development Practices Specialisation (Learning Programme ID 93569):ID 117877: Perform one-to-one training on the job, Level 3, 4 credits.ID 116927: Apply the principles of employment equity to organisational transformation, Level 5, 10 credits.ID 123393: Carry out course administration, Level 3, 3 credits.ID 15227: Conduct skills development administration in an organisation, Level 4, 4 credits.ID 242819: Motivate and Build a Team, Level 4, 10 credits.ID 242817: Solve problems, make decisions and implement solutions, Level 4, 8 credits.ID 117865: Assist and support learners to manage their learning experiences, Level 4, 5 credits.ID 263976: Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework, Level 5, 5 credits.ID 12544: Facilitate the preparation and presentation of evidence for assessment, Level 4, 4 credits. 
EXIT LEVEL OUTCOMES 
On achieving this Qualification, the learner will:

Have knowledge of the procedures for stock and fixed asset control and be able to:
Apply such knowledge and maintain the appropriate registersEnsure that employees have the resources they need on an on-going basis through efficiently ordering and distributing stationery and other requirements.

Develop Administrative systems together with other employees to:
Control and keep all information required by the organisation up to dateEnsure the confidentiality of informationControl the availability of resources informationDevelop administrative procedures relating to the systems and to write them into a manual for use by other employees.

Improve organisational effectiveness, by being able to:
Manage all Administration records him/herselfAssist others in the organisation to do so

Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time:
Appropriate report formatOn timeUsing listening, reading and writing skills.

The learner will also be able to:
Identify information sources so as to be able to quickly access information when it is requiredLiaise with clients (internal and external) to verify that the format used for reports serves the purposeMake amendments to report format and writing style, if necessary.

Manage service providers in that the learner will be able to:
Identify appropriate service providersInstitute the appropriate provisioning procedures to secure the service of providersDraw up contracts for the provision of services and goods by suppliersMonitor the delivery of the service and/or goods in terms of quality, quantity and time schedules for deliveryTake appropriate action when service providers fail to deliver as agreed.

Be an effective employee in the Administrative section of an organisation by being able to:
Plan and organise own workEstablish and maintain sound working relationshipsComply with the organisation`s ethics and code of conductMaintain files and records as requiredSet personal goals and develop and manage him/herself in a business context.

Be aware of how fraud can be present in an office environment and assisting in its control by:
Knowing what types of fraud can exist in an office environmentBeing aware of the legal and organisational implications surrounding fraud and either reporting it or failing to report itAnalysing trends and the impact of fraud in the organisation/sectorBeing able to describe and be part of the implementation of fraud control measures as they relate to the level of authority of the learner.

Display Cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation.

Identify and solve work related problems together with others in the section so as to:
Improve the working climate in the administration departmentAid the effectiveness of the organisation

Apply efficient time management processes, procedures and techniques to:Improve his/her productivityAssist others in the administrative section to do likewise

Be an effective member of a team and be able to:
Cooperate with others to carry out joint tasksApply sophisticated teamwork skillsUtilise diversity to its fullest capacity.

Become a knowledge worker and be able to:
Monitor the media ( newspapers, television, radio and magazines) and identify articles/news clips, etc that are applicable to Administration and/or the sector in which he/she works and see their implication for his/her organisation.Realise that he/she and his/her organisation are part of a larger system that is interdependent and dependant on other sectorsConduct basic research projects in relation to the Administrative function.

In particular, assessors should check that the learner can demonstrate an ability to consider a range of options and make decisions about the knowledge and skills demonstrated above so that the best option is chosen. 

ASSOCIATED ASSESSMENT CRITERIA 

Integrated assessment

Because assessment practices must be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever, an integrated assessment approach is incorporated into the Qualification.

Learning, teaching and assessment are inextricably lined. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the unit standards should be integrated.

Assessment of the communication, language, literacy and numeracy should be conducted in conjunction with other aspects and should use authentic Administration contexts wherever possible.

A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess the learner in the workplace or on-the-job, simulations, case studies, role-plays and other similar techniques should be used to provide a context appropriate to the assessment.

The term `Integrated Assessment` implies that theoretical and practical components should be assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.

Assessors and moderators should make use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.

Assessment should ensure that all specific outcomes, embedded knowledge and critical cross-field outcomes are evaluated. The assessment of the critical cross-field outcomes should be integrated with the assessment of specific outcomes and embedded knowledge. 

INTERNATIONAL COMPARABILITY 

Benchmarking was done by comparison to Unit Standards/Outcomes of learning against the Standards for Administration in:
AustraliaNew ZealandEnglandScotland

A direct comparison of the title, specific outcomes, assessment criteria and embedded knowledge was undertaken with those of each country and the best practice points were highlighted and incorporated into each Unit Standard. However the points incorporated were written in a South African context.

The qualification that best equates with this Qualification is the New Zealand, Certificate 3 in Business (Administration) Code BSA 30197. 

ARTICULATION OPTIONS 

This Qualification articulates horizontally with the following Qualifications:
The National Certificate in Tourism: Reception: Level 4The National Certificate in Hospitality Reception: Level 4The National Certificate in Management: Level 4The National Certificate in Project Management: Level 4The National Certificate in Public Relations: Level 4.

Vertical articulation is possible with the following Qualifications:
National Diploma in Accommodation Services: Level 5National Diploma in Service Management: Level 5National Certificate in Business Administration: Level 5National Certificate in Public Administration: Level 5. 

MODERATION OPTIONS 

Anyone assessing a learner or moderating the assessment of a learner against this
Qualification must be registered as an assessor with the Services Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the Services Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the Services ETQA.
Assessment and moderation of assessment will be overseen by the Services Education, Training, Quality, Assurance (ETQA) Body, or by an ETQA that has a Memorandum of Understanding with the Services ETQA, according to the ETQA`s policies and guidelines for assessment and moderation.
Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual Unit Standards as well as the integrated competence described in the Qualification.

Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

CRITERIA FOR THE REGISTRATION OF ASSESSORS 

For an applicant to register as an assessor, the applicant needs:
A minimum of 2 (two) years` practical, relevant occupational experience in AdministrationTo be declared competent in all the outcomes of the National Assessor Unit Standards as stipulated by South African Qualifications Authority (SAQA)To be in possession of a Qualification in Administration at NQF Level 5 or higher. 

REREGISTRATION HISTORY 

As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

NOTES 

N/A 

UNIT STANDARDS: 

IDUNIT STANDARD TITLEPRE-2009 NQF LEVELNQF LEVELCREDITS
Core 110021 Achieve personal effectiveness in business environment Level 4 NQF Level 04 
Core 13943 Analyse new developments reported in the media that could impact on a business sector or industry Level 4 NQF Level 04 10 
Core 13941 Apply the budget function in a business unit Level 4 NQF Level 04 
Core 10022 Comply with organisational ethics Level 4 NQF Level 04 
Core 14552 Contract service providers Level 4 NQF Level 04 
Core 13945 Describe and apply the management of stock and fixed assets in a business unit Level 4 NQF Level 04 
Core 110026 Describe and assist in the control of fraud in an office environment Level 4 NQF Level 04 
Core 110003 Develop administrative procedures in a selected organisation Level 4 NQF Level 04 
Core 7791 Display cultural awareness in dealing with customers and colleagues Level 4 NQF Level 04 
Core 110009 Manage administration records Level 4 NQF Level 04 
Core 109999 Manage service providers in a selected organisation Level 4 NQF Level 04 
Core 110023 Present information in report format Level 4 NQF Level 04 
Core 10135 Work as a project team member Level 4 NQF Level 04 
Core 15234 Apply efficient time management to the work of a department/division/section Level 5 Level TBA: Pre-2009 was L5 
Fundamental 8968 Accommodate audience and context needs in oral communication Level 3 NQF Level 03 
Fundamental 8972 Interpret a variety of literary texts Level 3 NQF Level 03 
Fundamental 8969 Interpret and use information from texts Level 3 NQF Level 03 
Fundamental 8970 Write texts for a range of communicative contexts Level 3 NQF Level 03 
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Level 4 NQF Level 04 
Fundamental 8974 Engage in sustained oral communication and evaluate spoken texts Level 4 NQF Level 04 
Fundamental 12417 Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities Level 4 NQF Level 04 
Fundamental 8975 Read analyse and respond to a variety of texts Level 4 NQF Level 04 
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues Level 4 NQF Level 04 
Fundamental 12153 Use the writing process to compose texts required in the business environment Level 4 NQF Level 04 
Fundamental 8976 Write for a wide range of contexts Level 4 NQF Level 04 
Elective 117111 Apply knowledge of basic accounting principles to financial services Level 3 NQF Level 03 
Elective 13912 Apply knowledge of self and team in order to develop a plan to enhance team performance Level 3 NQF Level 03 
Elective 242860 Apply the Batho Pele principles to own work role and context Level 3 NQF Level 03 
Elective 264374 Capture payroll data Level 3 NQF Level 03 
Elective 123393 Carry out course administration Level 3 NQF Level 03 
Elective 13929 Co-ordinate meetings, minor events and travel arrangements Level 3 NQF Level 03 
Elective 246667 Demonstrate an understanding of Occupational Health, Safety and Environmental Legislations Level 3 NQF Level 03 
Elective 264371 Demonstrate an understanding of the purpose of the payslip and its components Level 3 NQF Level 03 
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace Level 3 NQF Level 03 
Elective 10170 Demonstrate understanding of employment relations in an organisation Level 3 NQF Level 03 
Elective 244572 Describe how to manage workplace relationships Level 3 NQF Level 03 
Elective 113907 Explain the impact of personal wellness on work performance Level 3 NQF Level 03 
Elective 264377 Identify and demonstrate understanding of different types of employment contracts and how this impacts payroll administration Level 3 NQF Level 03 
Elective 13928 Monitor and control reception area Level 3 NQF Level 03 
Elective 13936 Outline the legal environment of a selected industry Level 3 NQF Level 03 
Elective 117877 Perform one-to-one training on the job Level 3 NQF Level 03 
Elective 7790 Process incoming and outgoing telephone calls Level 3 NQF Level 03 
Elective 10140 Apply a range of project management tools Level 4 NQF Level 04 
Elective 243298 Apply administrative skills and knowledge in a sport organisation Level 4 NQF Level 04 11 
Elective 12154 Apply comprehension skills to engage oral texts in a business environment Level 4 NQF Level 04 
Elective 12155 Apply comprehension skills to engage written texts in a business environment Level 4 NQF Level 04 
Elective 243296 Apply values and ethics to a sport organisation Level 4 NQF Level 04 
Elective 117865 Assist and support learners to manage their learning experiences Level 4 NQF Level 04 
Elective 15227 Conduct skills development administration in an organisation Level 4 NQF Level 04 
Elective 243303 Create, improvise and organize sport activities Level 4 NQF Level 04 
Elective 242668 Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act Level 4 NQF Level 04 
Elective 10324 Describe features, advantages and benefits of a range of products or services Level 4 NQF Level 04 
Elective 377160 Explain the fundamentals of the concepts of ‘wellness’ Level 4 Level TBA: Pre-2009 was L4 
Elective 377162 Explain the need for wellness awareness programmes Level 4 Level TBA: Pre-2009 was L4 
Elective 14319 Explore strategies to retain or expand existing business in the insurance/investment industry Level 4 NQF Level 04 
Elective 12544 Facilitate the preparation and presentation of evidence for assessment Level 4 NQF Level 04 
Elective 10331 Identify and analyse customer and market related trends impacting on Contact Centres Level 4 NQF Level 04 10 
Elective 10026 Identify expertise and resources Level 4 NQF Level 04 
Elective 10023 Identify internal and external stakeholders Level 4 NQF Level 04 
Elective 10139 Implement project administration processes according to requirements Level 4 NQF Level 04 
Elective 10980 Induct a new employee Level 4 NQF Level 04 
Elective 10388 Interpret basic financial statements Level 4 NQF Level 04 
Elective 117156 Interpret basic financial statements Level 4 NQF Level 04 
Elective 243300 Lead a community sport activity Level 4 NQF Level 04 12 
Elective 7869 Maintain a preventative maintainance programme Level 4 NQF Level 04 
Elective 242840 Make oral presentations Level 4 NQF Level 04 
Elective 242810 Manage Expenditure against a budget Level 4 NQF Level 04 
Elective 13443 Manage service providers in a micro-lending institution Level 4 NQF Level 04 
Elective 7836 Monitor customer satisfaction Level 4 NQF Level 04 
Elective 242819 Motivate and Build a Team Level 4 NQF Level 04 10 
Elective 10983 Participate in the implementation and utilisation of equity related processes Level 4 NQF Level 04 
Elective 114738 Perform financial planning and control functions for a small business Level 4 NQF Level 04 
Elective 9244 Plan and conduct meetings Level 4 NQF Level 04 
Elective 7825 Process financial transactions Level 4 NQF Level 04 16 
Elective 243293 Promote sport activity in a community Level 4 NQF Level 04 
Elective 10978 Recruit and select candidates to fill defined positions Level 4 NQF Level 04 10 
Elective 242817 Solve problems, make decisions and implement solutions Level 4 NQF Level 04 
Elective 8607 Support event co-ordination Level 4 NQF Level 04 20 
Elective 116927 Apply the principles of employment equity to organisational transformation Level 5 Level TBA: Pre-2009 was L5 10 
Elective 114274 Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997) Level 5 Level TBA: Pre-2009 was L5 
Elective 114278 Demonstrate and apply an understanding of the Labour Relations Act (Act 66 of 1995) Level 5 Level TBA: Pre-2009 was L5 12 
Elective 263976 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework Level 5 Level TBA: Pre-2009 was L5 
Elective 11907 Draft an employment contract Level 5 Level TBA: Pre-2009 was L5 
Elective 10171 Manage the capture, storage and retrieval of human resources information using an information system Level 5 Level TBA: Pre-2009 was L5 
Elective 10149 Support the project environment and activities to deliver project objectives Level 5 Level TBA: Pre-2009 was L5 14 
LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
 
LP IDLearning Programme TitleOriginatorPre-2009
NQF Level
NQF LevelMin CreditsLearning Prog End DateQuality
Assurance
Functionary
NQF Sub-Framework
75263 Further Education and Training Certificate: Administration Damelin Correspondence College Level 4 NQF Level 04 140   QCTO OQSF 
67353 Further Education and Training Certificate: Administration Intec College Level 4 NQF Level 04 140   QCTO OQSF 
35928 Further Education and Training Certificate: Business Administration Services Generic Provider – Field 03 Level 4 NQF Level 04 140   SERVICES OQSF 
93568 Further Education and Training Certificate: Business Administration Services: Employee Relation Generic Provider – Field 03 Level 4 NQF Level 04 140   SABPP OQSF 
93567 Further Education and Training Certificate: Business Administration Services: Employee Wellness Generic Provider – Field 03 Level 4 NQF Level 04 140   SABPP OQSF 
80767 Further Education and Training Certificate: Business Administration Services: Sport Administration Generic Provider – Field 03 Level 4 NQF Level 04 140   CATHSSETA OQSF 
93569 Further Education and Training Certificate: Business Administration Services: Training and Development Practices Generic Provider – Field 03 Level 4 NQF Level 04 140   SABPP OQSF 
59909 Further Education and Training Certificate: Secretarial Studies Boston City Campus and Business College (PTY) Ltd Level 4 NQF Level 04 140   SERVICES OQSF 
PROVIDERS CURRENTLY ACCREDITED TO OFFER THESE LEARNING PROGRAMMES: 

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

LP IDLearning Programme TitleAccredited Provider
67353 Further Education and Training Certificate: Administration 1. Damelin Correspondence College
2. Intec College  
35928 Further Education and Training Certificate: Business Administration Services 1. A5 COMPETENCE EVOLUTION PTY LTD
2. ABVAHO PHANDA GROUP PTY LTD
3. Academics Dynamics (Pty) Ltd
4. ACADEMY BUSINESS SCHOOL
5. Academy Training Group
6. ADAMOPIX PTY LTD
7. ADAMS ADAMS ATTORNEYS
8. ADVANCED ASSESSMENTS AND TRAINING PTY LTD
9. AFRI TRAINING INSTITUTE PTY LTD
10. AFRICA SKILLS TRAINING SOLUTIONS PTY LTD
11. AFRICAN GLOBAL SKILLS ACADEMY
12. ALABASTER TRAINING CENTRE PTY LTD
13. ALATHA INVESTMENTS PTY LTD
14. ALMENTA 240
15. AMANDLA OBUNYE TRAINING ACADEMY PTY LTD
16. AMATHUBA HUB
17. ANSEAT AFRICA PTY
18. ASHIKA DEEPCHUND AND ASSOCIATES CC
19. BENCHMARK CONSULTANCY
20. BEST INFORMATION SOLUTIONS
21. BETANOCARE PTY LTD
22. BIDVEST SERVICES PTY LTD
23. BIZ TECH TRAINING PTY LTD
24. BOLAND COLLEGE (Stellenbosch)
25. BRAVO GROUP MANUFACTURING PTY LTD
26. BREAKING GROUND LEARNING AND DEVELOPMENT
27. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP
28. C L SKILLS MANAGEMENT CC
29. CAMBLISH TRAINING INSTITUTE PTY LTD
30. CBM TRAINING PTY LTD
31. CEDARS ACADEMY FOR TECHNICAL TRAINING PTY LTD
32. CENTRE FOR AFRICA CAPACITY BUILDING AND DEVELOPMENT PTY LTD
33. CENTRE FOR ENTREPRENEURSHIP MANAGEMENT AND INNOVATION
34. CHERE CONSULTING PTY LTD
35. CLARICENT CONSULTING SERVICES PTY LTD
36. COMMERCE EDGE SOUTH AFRICA PTY LTD
37. D D LWAZI RENAISSANCE RESEARCH DEVELOPMENT
38. DAYSEVEN TRAINING PTY LTD
39. DHR CONSULTANCY
40. DIBANISA LEARNING
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42. EDU POWER SKILLS ACADEMY
43. EFFECTIVE INTERACTIONS
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45. EXCUTELAB PTY LTD
46. EXECU PRIME TRAINING
47. EXOUSIA SKILLS ACADEMY
48. FGZ CONSULTING PTY LTD
49. FLOWHR PTY LTD
50. FUNDISWA LEARNING PTY LTD
51. GET SMARTER
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53. HEART SOLUTIONS
54. HEARTLINES COLLEGE
55. HEIRS TRAINING AND DEVELOPMENT PTY LTD
56. HGG NPO SUSTAINABILITY SOLUTIONS PTY LTD
57. HR CONSULTANCY AND LEARNING PTY LTD
58. HUDISA PTY LTD
59. I-FUNDI
60. IALE School of Advanced Learning and Education (Pty) Ltd
61. ICOLLEGE PTY LTD
62. IDLEADS
63. IKHWEZI MANAGEMENT AND TRAINING INSTITUTE CC
64. IMSIMBI TRAINING PTY LTD
65. INFINITUS TRAINING SOLUTION PTY LTD
66. INNOVATIVE KNOWLEGE WORX TRADING AND PROJECTS PTY LTD
67. INNOVATIVE SHARED SERVICES
68. INTEGRATED EDUCATION GROUP PTY LTD
69. INTELLICIG PTY LTD
70. K2018393557 SOUTH AFRICA PTY LTD
71. KAHANI TRAINING AND CONSULTING PTY LTD
72. KEY WELLNESS GROUP OF COMPANIES PTY LTD
73. KEYSTONE LEARNING
74. KHANYISELA COLLEGE PTY LTD
75. KHULISANE ACADEMY
76. KWANO CONSULTING CC
77. KWELANGA TRAINING PTY LTD
78. KZN BUSINESS TRAINING CENTRE
79. LEARNGRO MANAGEMENT INSTITUTE
80. LEMARK TRAINING AND DEVELOPMENT PTY LTD
81. LFP TRAINING CONSULTANTS
82. LIBALELE DEVELOPMENT ENTERPRISE CC
83. LIFESGUD GLOBAL INVESTMENTS PTY LTD
84. LIGHTON SOCIAL CHANGE PTY LTD
85. LIP HOLDINGS
86. LNR TRAINING AND DEVELOPMENT PTY LTD
87. LOGIKA ACADEMY PTY LTD
88. LORON EDUCATION AND SPORTS MANAGEMENT
89. LULAWAY HOLDINGS PTY LTD
90. MAGOS GROUP PTY LTD
91. MERAFE PEOPLE SOLUTIONS
92. MGUKA FET COLLEGE PTY LTD
93. MGWENA AND ZINJHIVA HOLDINGS
94. MIKYLE CONSULTING CC
95. MILLENNIUM SOLUTIONS
96. MONYAKU INVESTMENTS
97. MOROBI CHARTERED ACCOUNTANTS CC
98. MOSHAKGA BUSINESS ENTERPRISE
99. MOTHEO SKILLS ENTITY PTY LTD
100. MOTHUSI MANAGEMENT CONSULTANTS
101. MSV WEALTH MANAGEMENT
102. MUDI DYNAMICS PTY LTD
103. NERDIE-TECH T/A INNOVATIVE IDEAS TRAINING ACADEMY SATELLITE
104. NEW GENERATION SKILLS
105. NEWBRIDGE INSTITUTE PTY LTD
106. NHLANZI INVESTMENTS
107. NKOSINGIPHE INKAZIMULO TRADING PROJECTS PTY LTD
108. NORCAZ ACADEMY
109. NRBC TRAINING AND DEVELOPMENT PTY LTD
110. OBOIBON INVESTMENTS
111. ON-TRACK EMPOWERING SOLUTIONS PTY LTD
112. ONTOANETSE CONSULTING PTY LTD
113. PATHWAYS OF PURPOSE POTENTIAL DEVELOPMENT CENTRE PTY LTD
114. PEAKFORD MANAGEMENT CONSULTING
115. PENDULA TRAINERS PTY LTD
116. PHEZULU WORX
117. PINNACLE SKILLS EVOLUTION PTY LTD
118. PRIMESERV CORPORATE SOLUTIONS PTY LTD T/A PRIMESERV HR SOLUTIONS
119. PRODUCTION MANAGEMENT INSTITUTE OF SOUTHERN AFRICA PTY LTD
120. PROEXPERT TRAINING
121. RANTSANE MARIO TRAINING SOLUTIONS
122. RED MANAGEMENT CONSULTANTS PTY LTD
123. REGAL TRAINING SOLUTIONS PTY LTD
124. RESONANCE INSTITUTE OF LEARNING
125. RITEPATH COLLEGE
126. SA BUSINESS SCHOOL
127. SAKHISISIZWE PROJECTS
128. SANGE SA PTY LTD
129. SEBATA MUNICIPAL SOLUTIONS
130. SIMANGO BUSINESS SERVICES
131. SINOLWAZI TRAINING AND PROJECTS
132. SISEKELO SUSTAINABILITY INSTITUTE
133. SKILLS DYNAMICS AFRICA PTY LTD
134. SMART HR SOLUTIONS CC
135. SOUTH CAPE COLLEGE
136. SUSCA WATTS ACADEMY PTY LTD
137. TACHFIN HOLDINGS PTY LTD
138. TANAKA SOFT SOLUTIONS PTY LTD
139. TAU YA MARIRI PTY LTD
140. THE DANIELS ENTERPRISE
141. TRAINING AT WORK PTY LTD
142. TRAINING FOR AFRICA ACADEMY
143. Training Force (Pty) Ltd (Durban) (TP)
144. TRY EASY ELECTRICAL SOLUTIONS
145. TSHOMARELO CONSULTING
146. TSIBA EDUCATION
147. UBUHLE HR MANAGEMENT CONSULTANTS
148. UKWAKHILE TRAINING
149. UMFOLOZI TVET COLLEGE
150. UMTHOMBO WO LWAZI PTY LTD
151. VALE DEVELOPMENT PTY LTD
152. VARGASOL TRAINING INSTITUTE
153. VIVAMARK CC
154. WOMEN IN BUSINESS TODAY PTY LTD
155. ZAMSIBA DEVELOMENT CONSULTANTS
156. ZIKODE DEVELOPMENT TRUST PTY LTD  
93567 Further Education and Training Certificate: Business Administration Services: Employee Wellness 1. Academy of York Pty Ltd
2. BRIGHT IDEA PROJECTS 447 PTY LTD T/A MIND -THE- GAP
3. Business Management Training College (Pty) Ltd  
59909 Further Education and Training Certificate: Secretarial Studies Boston City Campus and Business College (PTY) Ltd