Saps Head Office

Head Office:

Head Office: +27 (0) 12 393 1000
SAPS Head Office
Wachthuis Building
231 Pretorius Street
Pretoria
Private Bag X94
Pretoria
0001
GPS Coordinates: S25.74790 E28.18901

How do I lodge a complaint against SAPS?

You can contact the SAPS Service Complaints Centre to register a complaint on SAPS service delivery, call 0800 333 177 or fax to 012 393 5452 or email: Service Complaints. You can also view our Frequently Asked Questions to answer some of the queries that you might have.

Key Contacts: SAPS Service Complaint Centre

Although it is advisable for any person to lodge a complaint at respective local police stations, when all attempts to get assistance from a station or provinces have failed you, you can contact the National Service Complaints Call Centre on 0800 333 177 or fax to 012 393 5452 or email” complaintsnodalpoint@saps.gov.za

Province	Telephone No	Cell No	Fax No	Email Address
Eastern Cape	040 608 7078	082 301 8275	040 608 7122	ComplaintsEC@saps.gov.za
Free State	051 411 7880/ 7815	071 412 2391	051 411 7816	fs.inspect.nodal@saps.gov.za
Gauteng	011 274 7786	086 026 7787	011 274 7792	gpcomplaints@saps.gov.za
KwaZulu-Natal	031 325 5951/ 4886	079 877 6536	031 325 4952	kzn.complaintscentre@saps.gov.za
Limpopo	015 293 7186	072 149 9927	015 293 7187	Lim.complaints@saps.gov.za
Mpumalanga	013 759 1438/ 1437	082 565 6447	013 759 1461	complaints.mp@saps.gov.za
Northern Cape	053 802 7400	063 686 5236	053 832 2374	ncprov.complaint.saps@saps.gov.za
North West	018 299 7939	082 856 0995	082 856 0995	nw.inspect.complaints@saps.gov.za
Western Cape	021 409 6535	082 469 7721	021 409 6577	wcmi.complaintsnodalpoint@saps.gov.za