Saps Head Office

Head Office:

Head Office: +27 (0) 12 393 1000
SAPS Head Office
Wachthuis Building
231 Pretorius Street
Pretoria
Private Bag X94
Pretoria
0001
GPS Coordinates: S25.74790 E28.18901

How do I lodge a complaint against SAPS?

You can contact the SAPS Service Complaints Centre to register a complaint on SAPS service delivery, call 0800 333 177 or fax to 012 393 5452 or email: Service Complaints. You can also view our Frequently Asked Questions to answer some of the queries that you might have.

Key Contacts: SAPS Service Complaint Centre

Although it is advisable for any person to lodge a complaint at respective local police stations, when all attempts to get assistance from a station or provinces have failed you, you can contact the National Service Complaints Call Centre on 0800 333 177 or fax to 012 393 5452 or email” complaintsnodalpoint@saps.gov.za

ProvinceTelephone NoCell NoFax NoEmail Address
Eastern Cape040 608 7078082 301 8275040 608 7122ComplaintsEC@saps.gov.za
Free State051 411 7880/ 7815071 412 2391051 411 7816fs.inspect.nodal@saps.gov.za
Gauteng011 274 7786086 026 7787011 274 7792gpcomplaints@saps.gov.za
KwaZulu-Natal031 325 5951/ 4886079 877 6536031 325 4952kzn.complaintscentre@saps.gov.za
Limpopo  015 293 7186072 149 9927015 293 7187Lim.complaints@saps.gov.za
Mpumalanga013 759 1438/ 1437082 565 6447013 759 1461complaints.mp@saps.gov.za
Northern Cape053 802 7400063 686 5236053 832 2374ncprov.complaint.saps@saps.gov.za
North West018 299 7939082 856 0995082 856 0995nw.inspect.complaints@saps.gov.za
Western Cape021 409 6535082 469 7721021 409 6577wcmi.complaintsnodalpoint@saps.gov.za