Saps Email Address

ProvinceTelephone NoCell NoFax NoEmail Address
Eastern Cape040 608 7078082 301 8275ComplaintsEC@saps.gov.za
Free State051 411 7804071 412 2391051 411 7816fs.inspect.nodal@saps.gov.za
Gauteng011 274 7786082 442 2000011 274 7792gpcomplaints@saps.gov.za
KwaZulu-Natal031 325 5951/ 4886079 877 6536031 325 4952kzn.complaintscentre@saps.gov.za
Limpopo  015 293 7186072 149 9927015 293 7187Lim.complaints@saps.gov.za
Mpumalanga013 249 1429/ 1430/ 1435082 565 6447013 249 1426complaints.mp@saps.gov.za
Northern Cape053 802 7416063 686 5236053 832 2374ncprov.complaint.saps@saps.gov.za
North West018 299 7057082 856 0995018 299 7922nw.inspect.complaints@saps.gov.za
Western Cape021 409 6535082 469 7721wcmi.complaintsnodalpoint@saps.gov.za

Although it is advisable for any person to lodge a complaint at respective local police stations, when all attempts to get assistance from a station or provinces have failed you, you can contact the National Service Complaints Call Centre on 0800 333 177 and follow the voice prompts and selections of your choice. In addition you may also use the following contact options:

Email complaintsnodalpoint@saps.gov.za
Facsimile 012 393 5452
WhatsApp & Telegram 082 759 2590
MYSAPS Application by selecting “Service Complaints” option

Please note: 10111 is only used for crime related emergencies and not for service delivery complaints against the SAPS.