Sanlam Contact details

Contact the Sanlam Client Care Centre on (021)916-5000 or 0860 726 526(SANLAM) or send an e-mail to

We are here to assist with any financial advice, claims or policy related queries or concerns that you may have.

The financial world attracts plenty of bad people looking to take advantage of good people like you. Sanlam urges you to constantly be on the lookout for suspicious emails and messages, and tread lightly around potential scam artists who claim to be affiliated with us.

Before you open or respond to an email or WhatsApp or SMS, ensure that you can trust the sender; and that correspondence is truly from Sanlam. Should you receive a loan offer, investment opportunity or any piece of Sanlam communication that makes you feel uneasy, please contact our customer care team before you respond.

If you suspect that you have received a fraudulent offer, report it.

Service & AdviceTel: 0860 726 526
+27 21 916-5000 (International)

Our Bellville Head Office client Care Centre is open from 8:00 to 16:00, Monday to Thursday and 9:00 to 16:00 on Friday.
Head OfficeTel: (021) 947-9111
+27 21 947-9111 (International)

Street address
Sanlam Head Office
2 Strand Road
Bellville, South Africa PostalPO Box 1
Sanlam hof, 7532GPS coordinates33″45’09.77S 18″38’28.32E  
Sanlam Alice LaneTel: (011) 778-6000
+27 11 778-6000 (International)Should you require customer service, please contact our client care team.

Street address
Sanlam Building 2
11 Alice Lane Sandton, South Africa

Private Bag X137,
Halfway House, 1652GPS coordinates26″06’27.7S 28″03’01.5E