At Sanlam, we are in the business of paying valid claims, and nothing will give us more satisfaction than to do that at this difficult time. We understand that filling out forms is the last thing on your mind, which is why we are here to help make the administration and paperwork easier, so that you can spend your time and energy on what matters most.
We find reasons to pay, not the other way around.
Start a claim
How to claim
- Start your claim: Select the relevant type of claim to access the appropriate claim form. Should you need further assistance please contact us on +27 86 072 6526.
- Gather your information: In addition to the completed claim form, you’ll also need to submit supporting documents for your claim, such as your medical reports, death certificates, etc.
- Submit your claim: Once you’ve completed your claim form and have the required documents ready, you can submit your claim to us.
- We assess your claim: We have a fair decision-making process and we aim to give feedback soon after you’ve submitted your form or after we’ve requested outstanding information.
- We pay your claim: If your claim meets the contractual criteria of your policy, we will pay out.