How do I claim money from Sanlam?

Death Claim Guide To help you claim after a client – Sanlam PDF

  • Start your claim: Select the relevant type of claim to access the appropriate claim form. Should you need further assistance please contact us on +27 86 072 6526.
  • Gather your information: In addition to the completed claim form, you’ll also need to submit supporting documents for your claim, such as your medical reports, death certificates, etc.
  • Submit your claim: Once you’ve completed your claim form and have the required documents ready, you can submit your claim to us.
  • We assess your claim: We have a fair decision-making process and we aim to give feedback soon after you’ve submitted your form or after we’ve requested outstanding information.
  • We pay your claim: If your claim meets the contractual criteria of your policy, we will pay out.