How can I unlock my tut account?

Steps to reset your account:

  • ​​​Go to Start, Internet Explorer ​or Click open any browser
  • Type in https://tut4life.tut.ac.za
  • Click on “Reset My Password” 
  • Enter your student and ID number then click on Submit
  • Now change your password to your own password. Please note that you have to follow all the Password Rules listed on the screen!
  • Now select a new password. Please note the following password criteria
  • Confirm your new password then wait for 2 minutes for the password to synchronise, then you can access your email.

Password Criteria​

  • Password must contain characters from four of the following categories:
    • Uppercase characters (A through Z)
    • Lowercase characters (a through z)​
    • Base 10 digits (0 through 9)
    • Special characters: ~!@#$%^&*_-+=`|\(){}[]:;”‘<>,.?/​
  • Password must contain at least 8 characters and a maximum of 16
  • Your student number may not appear in your password 
  • Password may not consist of 4 consecutive numerical 
  • Password must not contain the user’s account name (full names and surname)