Steps to reset your account:
- Go to Start, Internet Explorer or Click open any browser
- Type in https://tut4life.tut.ac.za
- Click on “Reset My Password”
- Enter your student and ID number then click on Submit
- Now change your password to your own password. Please note that you have to follow all the Password Rules listed on the screen!
- Now select a new password. Please note the following password criteria
- Confirm your new password then wait for 2 minutes for the password to synchronise, then you can access your email.
Password Criteria
- Password must contain characters from four of the following categories:
- Uppercase characters (A through Z)
- Lowercase characters (a through z)
- Base 10 digits (0 through 9)
- Special characters: ~!@#$%^&*_-+=`|\(){}[]:;”‘<>,.?/
- Password must contain at least 8 characters and a maximum of 16
- Your student number may not appear in your password
- Password may not consist of 4 consecutive numerical
- Password must not contain the user’s account name (full names and surname)