CSD Forgot password

In this guide, we’ll walk you through the steps to reset your CSD password quickly and easily.

How to Reset Your CSD Password

Follow these steps to recover your CSD password:

  1. Go to the CSD Password Reset Page
    Visit the official CSD Forgot Password page: https://secure.csd.gov.za/Account/ForgotPassword
  2. Enter Your Registered Email Address
    You will need to provide the email address associated with your CSD account.
  3. Check Your Inbox
    CSD will send a password reset link to your registered email. Be sure to check your spam or junk folder if you do not see the email in your inbox.
  4. Click the Reset Link
    Open the email and click on the password reset link provided.
  5. Set a New Password
    Enter a new, strong password and confirm it.
  6. Log in with Your New Password
    Once the password is successfully reset, return to the CSD login page and enter your new credentials.

Tips for a Secure Password

To enhance security, make sure your new password:

  • Is at least 8 characters long
  • Includes uppercase and lowercase letters
  • Contains numbers and special characters
  • Is unique and not used on other platforms

Common Issues When Resetting Your CSD Password

1. Not Receiving the Reset Email

  • Check your spam/junk folder.
  • Ensure that you are using the correct registered email.
  • Wait a few minutes and try again.

2. Invalid or Expired Reset Link

  • The link may expire after a certain period; request a new one.
  • Try opening the link in a different browser.

3. Still Unable to Access Your Account?

  • Contact CSD support for further assistance.
  • Visit the official CSD website for additional help.