In South Africa, AVBOB is not just a funeral service provider; it’s a trusted partner that prioritizes its members. With the AVBOB Rewards programme, members can unlock fantastic benefits, including a R3,000 cash voucher designed to assist with early funeral expenses. Here’s how you can take advantage of this offer and what you need to know.
What is the R3,000 Cash Benefit?
AVBOB offers a R3,000 cash benefit to members with an active funeral policy. This amount is provided upfront to help with any immediate expenses associated with arranging a funeral. Best of all, this cash benefit is in addition to the total amount your funeral policy pays out, ensuring you receive full support during a challenging time.
Who Qualifies for the R3,000 Cash Benefit?
To be eligible for this cash benefit, you must meet the following criteria:
- Funeral Arranged by AVBOB: You must use AVBOB Funeral Service to arrange the funeral.
- Minimum Policy Duration: The insured individual must have been covered under your AVBOB policy for at least 24 months.
- Regular Premium Payments: Your policy premiums must be paid monthly without interruption.
The R3,000 cash benefit will be paid to the individual arranging the funeral, which can be the policyholder or a designated beneficiary.
How to Claim Your R3,000 Cash Voucher
Claiming your cash benefit is straightforward. Follow these steps:
Step 1: Arrange the Funeral
Visit your nearest AVBOB Funeral Service branch to begin arrangements. The AVBOB agent will verify your policy and its eligibility for the cash benefit.
Step 2: Provide Your Details
The AVBOB agent will take down your details, including your cellphone number, and request the payment on their system.
Step 3: Receive Your Voucher
Once approved, you will receive an SMS with a voucher number and a PIN code. Keep this information safe, as it is necessary for withdrawing the cash.
Step 4: Withdraw Your Cash
You can withdraw your cash at a Standard Bank ATM or your local SPAR. Here’s how to do it:
At a Standard Bank ATM:
- Go to any Standard Bank ATM.
- Select “Collect Voucher.”
- Enter your voucher number and PIN code.
- Collect your cash.
At SPAR:
- Visit your local SPAR store.
- Provide the cashier with your voucher number and PIN code.
When Will You Get Your Cash?
The cash will typically be available within 12 to 24 hours after you arrange the funeral. You have up to three months to withdraw the money; after that, the voucher will expire.
Important Notes on Withdrawal
- You must withdraw the full R3,000 in a single transaction, as the voucher and PIN are valid for one-time use only.
- If the deceased is covered under multiple AVBOB policies, the cash benefit will still only be paid out once.
AVBOB Member Rewards: More Benefits Await
AVBOB continues to reward its members through the AVBOB Member Rewards programme. By opting into this program via the AVBOB self-service portal, you can gain access to various discounts and rewards across multiple product categories such as groceries, health and beauty, transport services, and more.
How to Get in Touch with AVBOB Rewards
For any inquiries or assistance regarding the AVBOB Rewards programme, you can contact their support team:
- Call: 0861 28 26 21
- Self-Service Portal: Complete the Customer Query form.