Self Assessment Helpline

Call HMRC for advice on Self Assessment.

If you have a National Insurance number and Self Assessment Unique Taxpayer Reference have them with you.

Problems using the HMRC’s online service

Contact Self Assessment: online services:

  • for problems filing your tax return online
  • if you have lost your online service user name or password

When you call

This helpline uses speech recognition software, so you will be asked why you are calling HMRC. Try to answer with short phrases and words, for example:

  • “change my address”
  • “question about penalty”
  • “late tax return”

If you cannot use speech recognition software, find out how to deal with HMRC if you have additional needs.

Telephone:
0300 200 3310

Textphone:
0300 200 3319

Outside UK:
+44 161 931 9070

Opening times:

Monday to Friday: 8am to 6pm

Closed on weekends and bank holidays.

Twitter

You can use Twitter to get general help from HMRC. We cannot discuss specific cases or an individual’s tax affairs, so please do not give any personal details.

Start your tweet with @HMRCcustomers

Opening times:

Monday to Saturday: 8am to 8pm
Sunday: 9am to 5pm
Closed on bank holidays.