How To Access KRA Web Portal Account Using Login Credentials

Step 1: Visit KRA iTax Web Portal using https://itax.kra.go.ke/KRA-Portal/

The first step that you need to take is to ensure that you visit the KRA iTax Web Portal using the link provided above in the above description. Note, the above is an external link that will take you to the KRA iTax Portal.

Step 2: Enter Your KRA PIN Number In the PIN/User ID Section

In this step, you will need to enter your KRA PIN Number. If you have forgotten your KRA PIN, you can request for KRA PIN Retrieval here at Cyber.co.ke Portal and your KRA PIN will be sent to your email address immediately. Once you have entered your KRA PIN, click on the “Continue” botton to proceed to the next step.

Step 3: Enter KRA iTax Password and Solve Arithmetic Question (Security Stamp)

In this step, you will be required to enter your KRA iTax Password and also solve the arithmetic question (security stamp). If you have forgotten your iTax Password, you can check our article on How To Reset KRA iTax Password. A new password will be sent to your email and you can use it to login. Once you have entered your iTax Password, click on the “Login” button to access your iTax Account.

Step 4: KRA iTax Web Portal Account Dashboard

Once you have entered the correct iTax Password and solved the arithmetic question (security stamp) as illustrated in Step 3 above, you will be logged in successfully and be able to see and access your KRA iTax Web Portal Account Dashboard. Here upon successful login process, you are able to view a wide range of iTax Portal functionalities.

This step forms the last step in the processing logging into and accessing a taxpayer’s KRA Web Portal Account. From the Web Portal Account dashboard as illustrated above, you can see the various tasks and functionalities that I had earlier explained in the beginning of this article. 

So, next time you need to access your Web Portal Account, just follow the above 4 simple steps. The only thing that you need to ensure is that you have with you the KRA Login Credentials i.e KRA PIN Number and iTax Password.