Takealot is a South Africa’s leading online store. Fast, reliable delivery to your door. Many ways to pay. Shop anything you can imagine. Takealot.com is where extraordinary people come together to do extraordinary things, bringing world-class online shopping to the people of South Africa.
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Our Roots
Takealot.com was officially launched in June 2011, following the successful acquisition of an existing ecommerce business called Take2 by the US-based investment firm, Tiger Global Management and Kim Reid in October 2010. Today, takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent.
The business was initiated with a simple vision in mind: To be the largest, simplest, most customer-centric online shopping destination in Africa. It has rapidly evolved since inception, opening and expanding warehouses in Johannesburg, Durban and Cape Town, while expanding department selection to over 21 departments across Electronics, Lifestyle, Media & Gaming and Fashion.
For takealot.com, 2014 was a truly pivotal year with the announcement of a $100m investment from Tiger Global. This was quickly followed by the purchase of Mr Delivery – which gave the business ownership over its own logistics network through the Takealot Delivery Team division (formerly Mr D Courier) and its own app-based on-demand food delivery service through the MR D Food division.
The same year saw the successful acquisition of Superbalist.com, a curated design and fashion website, and culminated in the announcement that Naspers-owned Kalahari.com would be merging businesses with takealot.com – building the premier online shopping destination in Africa. The merge was successfully completed on 1 May 2015 when all Kalahari customer accounts were successfully transferred to takealot.com.
Beginning in early 2018, Naspers increased its investment in takealot.com to 96%. In October 2018, Superbalist.com and Spree (also part of the Naspers family) merged to provide customers with the latest on-trend local and international fashion.
Now, takealot.com is South Africa’s largest, most innovative ecommerce retailer, with over 2000 employees. At the core of everything we do is our customer. We are passionate about providing great customer experiences, beginning with the moment you land on our site or app, until the product you order is delivered safely into your hands.
Customer Collections and Returns
You can collect or return your order at a Takealot Pickup Point near you during the following operating hours.
Takealot Pickup Point Operating Hours:
Weekdays 8h00 – 18h00
Weekends 11h00 – 17h00
Public Holidays 11h00 – 17h00
*Please note: Individual Pickup Points’ operating hours may vary and are subject to change.
Fordsburg Pickup Point
Weekdays – 08h00 – 18h00
Weekends – 08h00 – 17h00
Public Holidays 11h00 – 17h00
Foreshore Pickup Point
Weekdays – 10h00 – 19h00
Weekends – 11h00 – 17h00
Public Holidays – 11h00 – 17h00
WITS University and FNB Bank City Pickup Points
16 December to 8 January – Closed
MultiChoice
Weekdays – 08h00 – 18h00
Weekends – Closed
Public Holidays – Closed
Midrand (N1 Bridge) Pickup Point
Weekdays – 06h00 – 18h00
Saturday – 08h00 – 15h00
Sunday – 08h00 – 13h00
Public Holidays – 11h00 – 17h00
Richmond Park Takealot Pickup Point Collections
Weekdays – 08h00 – 18h00
Saturday – 08h00 – 15h00
Sunday – 08h00 – 13h00
Public Holidays – 08h00 – 13h00
Click here to find a Takealot Pickup Point near you.
Cape Town Office
12th Floor, Takealot Building
10 Rua Vasco Da Gama Plain
Foreshore
Cape Town
8001
Customer Service Working Hours:
Weekdays 7h00 – 22h00
Weekends 9h00 – 18h00
Public Holidays 9h00 – 18h00
(Closed on Christmas & New Year’s Day)