Below are the delivery schedules of Takealot after you have ordered for their service and or product.
Our picking, packing and delivery is linked to what you order, where you want it delivered or collected and how you choose to pay. So delivery and collection times can vary. Estimates are provided below to help you shop, but always check your order’s Estimated Delivery or Estimated Collection Date during checkout for the most accurate delivery information.
| Standard Delivery | ||
|---|---|---|
| Delivery Destination | Delivery Time | |
| Cape Town, Johannesburg, Pretoria | 2-5 working days | |
| Regional Area | 2-6 working days | |
| Remote Area | 3-7 working days | |
| Premium Delivery Options | ||
| Only available in Main Centres (Cape Town, Johannesburg & Pretoria) | ||
| Delivery Type | Delivery Time | Cut Off Time |
| Same Day Delivery | Same Day between 3pm – 7pm | Pay before 10:30am weekdays |
| Next Business Day Delivery | Next Working Day between 7am – 7pm | Pay before 11:59am previous day |
| Saturday Delivery | Saturday between 11am – 7pm | Pay before 11:59pm Friday |
| Sunday Delivery | Sunday between 11am – 7pm | Pay before 11:00am Saturday |
| Standard Collect | ||
| Collect Location | Collect Time | |
| Pickup Point: Cape Town, Johannesburg, Pretoria | 2-5 working days | |
| Pickup Point: Regional Area | 2-6 working days | |
| Pickup Point: Remote Area | 3-7 working days | |
| Premium Collect Options | ||
| Only available in Main Centres (Cape Town, Johannesburg & Pretoria) | ||
| Delivery Type | Collect Time | Cut Off Time |
| Same Day Collect | Same Day from 3pm | Pay before 10:30am Mon-Sat |
| Next Day Collect | Next Day from 10am | Pay before 11:59pm previous day |
| Collection times vary, please wait for your Ready to Collect email before visiting the pickup point. |
Does Takealot ship internationally?
We do not ship outside of South African borders at this time.
Will I have to sign for my package?
If you’re not able to receive your package personally you are welcome address the delivery to a different recipient by updating the delivery address details. For further assistance you can ask us a question here.
What happens if a product is missing from my shipment?
If you received an incomplete delivery you can notify us here, then our friendly customer service team will be in touch with you to assist.
How do I track my order online?
Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us.
Please note:
- The countdown in terms of the shipping period begins once your payment has been authorised. For credit cards this means that once the bank gives us an authorisation code. For cash deposits and Internet transfers this means once the funds reflect in our bank account. For cheque deposits, this means once the funds have been cleared, which is usually only 7 days after the deposit.
- Business days are defined as Mondays to Fridays, excluding public holidays.