To sign in with Universal credit Account Use the username and password you set up when you applied for Universal Credit. You can ask for a reminder if you .
Sign in to your Universal Credit account
Sign in to your Universal Credit account to:
- apply for an advance on your first payment
- see your statement
- report a change in circumstances
- add a note to your journal
- see your to-do list
- see when your next payment will be
- see your Claimant Commitment
Use the username and password you set up when you applied for Universal Credit. You can ask for a reminder if you’re not sure.
Apply for Universal Credit
You can apply for Universal Credit online.
Before you apply, check if you’re eligible and what you can get if you live:
You cannot claim Universal Credit and tax credits at the same time. If you get tax credits, they will stop when you or your partner applies for Universal Credit. Check how tax credits and Universal Credit affect each other.
You might also need to book and attend an interview at your local Jobcentre Plus. You’ll be told if you need to after you apply.
You’ll get your first payment around 5 weeks after applying online if your application is successful. When you apply, you can ask for an advance if you need help sooner.
This service is also available in Welsh (Cymraeg).
Start nowon the Universal Credit service
What you need to know
Call the helpline to get help making your claim online.
Universal Credit helpline
Telephone: 0800 328 5644
Welsh language: 0800 328 1744
Textphone: 0800 328 1344
Video relay service for British Sign Language (BSL) users – check you can use this service
Monday to Friday, 8am to 6pm
Find out about call charges
Sign in to your Universal Credit account
You will have created an account when you made your claim.UsernameForgotten usernamePasswordForgotten password
If you have never claimed Universal Credit
You may be able to use the Universal Credit online service to:
- create a Universal Credit account
- make a claim
- join your partner’s claim