Telkom offers multiple convenient ways to check your balance, making it simple to stay informed, whether you’re on the go or at home. Below, we’ll explore these methods and how you can use them to manage your Telkom account efficiently.
*Dial 188# for Instant Balance Check
The quickest way to check your Telkom balance is by dialing *188# from your Telkom SIM card. This USSD code will instantly display your airtime, data, and voice balances on your screen. Here’s how to do it:
- Open the phone dialer on your device.
- Enter *188# and press the call button.
- Your balance information will appear on your screen within seconds.
This method is free and works on any type of phone, making it accessible to everyone.
Use WhatsApp to Check Your Balance
Another innovative and user-friendly way to check your balance is via WhatsApp. Telkom has introduced a WhatsApp-based service that lets you inquire about your balance from any network SIM, not just Telkom. Here’s how you can do it:
- Save the Telkom WhatsApp number: 086 160 1700.
- Open WhatsApp and start a conversation with Telkom.
- Follow the prompts to check your balance.
This method is incredibly convenient, especially if you’re using a different SIM card or are away from your Telkom SIM.
The MyTelkom App: A One-Stop Solution
For those who prefer a more comprehensive way to manage their Telkom services, the MyTelkom App is the perfect solution. Available for both Android and iOS devices, the app allows you to check your balances, monitor your usage, recharge, and even pay bills. Here’s how you can check your balance using the app:
- Download the MyTelkom App from Google Play Store or Apple App Store.
- Log in using your Telkom account details.
- Navigate to the dashboard where your airtime, data, and voice balances will be displayed.
The app is a must-have for Telkom users as it provides all-in-one access to your account, with additional features like fault reporting and checking deals.
Call 188 for Balance Updates
If you prefer an audio update, you can call 188 from your Telkom SIM. This voice-based service will read out your current airtime, data, and voice balances. Simply dial the number and follow the voice prompts to get your balance information.
Recharge and Check Your Balance Together
If you’ve just recharged and want to confirm your updated balance, you can do so immediately after recharging by dialing:
- 188*voucher pin# and pressing the call button, or
- Sending your voucher pin via SMS to 188.
This way, you’ll receive your updated balance right after topping up your account.