With Service Canada Passport, You can submit your application at a Service Canada Centre or a passport office, depending on when you need your passport.
When do you need your passport?
2 business days or less
- Go to a passport office with urgent pick-up service
- Walk-in only, no appointments
- Check walk-in wait times before you go.
- Extra fees apply
- You must provide proof that you need the passport
3 to 45 business days
- Go to a passport office or a Service Canada Centre with 10-day processing
- By appointment or walk-in
- Check walk-in wait times before you go.
- You must provide proof that you need the passport
- Processing may take up to 2 weeks, plus mail time.
46 business days or more
- Go to a regular Service Canada Centre
- By appointment or walk-in
- You can also apply by mail
- Processing may take up to 17 weeks, plus mail time.
Apply for a travel document for non-Canadians: About the process
There are 2 types of travel documents non-Canadians can use when travelling:
- refugee travel document
- certificate of identity
The application form is the same for both types of travel documents.
They are issued to
- Convention refugees
- protected persons
- stateless persons
- permanent residents of Canada in special circumstances
The issuing office decides how long your travel document is valid for.
You can’t use a travel document to go to your country of citizenship. Some countries may also not accept your travel document as a valid piece of identification.
Booking an appointment online through eServiceCanada
In accessing eServiceCanada from your computer, tablet or cellphone, you can book your appointment online 24 hours a day, 7 days a week.
Processing times
For a passport application submitted:
- in person at passport office: It may take up to 2 weeks, plus mailing time
- in person at a Service Canada Centre offering 10-day processing: It may take up to 2 weeks, plus mailing time
- in person at a regular Service Canada Centre or by mail: It may take up to 17 weeks, plus mailing time
Mailing times vary across the country.
Statistics
Get Passport Program statistics
Payment information
You can pay your application fees by:
- certified cheque or money order (postal or bank) made payable to the Receiver General for Canada
- credit card (Visa, MasterCard, American Express)
- debit card
Forms
Application forms are available on the web page Find a passport or travel document form.
If you meet certain criteria, you can renew your passport using the Simplified Renewal Application Process.