The South African Civil Aviation Authority (SACAA) is the regulatory body responsible for ensuring the safety, security, and efficiency of South Africa’s aviation industry. Whether you’re a pilot, aviation business owner, or a member of the public needing assistance, having the correct contact details for SACAA is essential. Here’s a comprehensive guide to their contact information and how to get in touch.
SACAA Contact Details
Head Office Address
- Physical Address:
Ikhaya Lokundiza, Building 16, Treur Close, Waterfall Park, Bekker Street, Midrand, Johannesburg
(This location serves as the primary office for SACAA operations.)
Phone Numbers
- General inquiries: 0860 267 435 (Toll-Free)
- International callers: +27 860 267 435
- Main switchboard: 011 545 1000
Fax
- 011 545 1455
- General inquiries: clientcare@caa.co.za
- Aviation hazard reporting (Confidential): AiidInbox@caa.co.za
Mailing Address
- Postal Address:
Ikhaya Lokundiza, Building 16, Treur Close, Waterfall Park, Bekker Street, Midrand, Johannesburg
Contact Center Hours
The SACAA contact center operates:
- Monday to Friday: 7:00 AM – 5:00 PM
Ensure you call during these hours for prompt assistance. Emails sent outside these hours will be responded to on the next business day.
Reporting Aviation Hazards
For reporting aviation safety concerns, the SACAA has a Confidential Aviation Hazard Reporting System. You can report hazards through:
- Phone: +27 (0) 60 991 9915
- Email: AiidInbox@caa.co.za
This service ensures that aviation-related risks are addressed while protecting the identity of the reporter.