OUTsurance, a renowned South African insurance provider, has been a leader in the financial services industry since its founding in 1998. Known for its customer-first approach, OUTsurance offers a range of short-term and long-term insurance products designed to meet the needs of individuals and businesses. From car insurance to life coverage, OUTsurance has carved a niche for itself with its innovative products, including the well-known OUTbonus, which rewards clients for remaining claim-free.
- What is the waiting period for OUTsurance?
- How do I contact OUTsurance claims?
- Does OUTsurance pay out claims?
- Who owns OUTsurance?
- How do I pay my OUTsurance?
- How do I claim my insurance money?
OUTsurance has built a reputation for its value-for-money products, excellent customer service, and a range of insurance solutions tailored for South Africans. The company stands out in a competitive industry for several reasons:
- Money Back with OUTbonus
OUTsurance pioneered the concept of a cash bonus for claim-free periods, paying out over R3 billion in OUTbonuses to its clients. This feature incentivizes clients to stay claim-free, while saving millions in premiums. - Comprehensive Product Offering
OUTsurance offers a wide range of insurance products, from car and home insurance to business and life insurance. Each policy is customizable, ensuring that clients get the best coverage suited to their specific needs. - Award-Winning Customer Service
OUTsurance is known for its world-class service, which is supported by easy-to-reach client care departments available 24/7. Whether you’re submitting a claim, requesting a quote, or needing assistance, OUTsurance’s team is available and ready to help. - Global Presence
With subsidiaries in Australia and Ireland, OUTsurance extends its innovative insurance solutions beyond South Africa, reinforcing its global standing.
Contact OUTsurance
If you need assistance, OUTsurance’s customer service is available through various departments. Here’s how you can reach them:
- Sales: 08 600 60 000 (Mon-Thurs: 08:00-19:00, Friday: 08:00-18:00, Sat: 08:00-13:00, Public holidays: 08:00-17:00)
- Client Care: 08 600 70 000 (Mon-Thurs: 07:00-18:00, Friday: 08:00-18:00, Sat: 08:00-13:00, Public holidays: 08:00-17:00)
- Claims: 08 600 70 000 (Mon-Fri: 07:00-18:00, Sat: 08:00-13:00, Public holidays: 08:00-17:00)
- International Inquiries: +27 12 673 3000
You can also report fraud or scams using the dedicated lines:
- Report Fraud: 08 601 02 117 / reportfraud@out.co.za (Available 24/7)
- Email Scams: reportscams@out.co.za (Available 24/7)
What Makes OUTsurance Unique?
OUTsurance’s commitment to customer satisfaction and transparency sets it apart from other insurance providers. Their independently managed whistleblowing line ensures that any non-compliance or ethical concerns are addressed in a confidential manner. They also provide easy access to FAIS-related complaint lines, highlighting their adherence to the Financial Advisory and Intermediary Services (FAIS) Act.
With a presence in Centurion, South Africa, OUTsurance is centrally located and always ready to assist with your insurance needs. Their postal address is P.O. Box 8443, Centurion, 0046, South Africa, and the physical address is 1241 Embankment Rd, Zwartkop Ext 7, Centurion, South Africa.
Conclusion
Whether you’re looking for insurance that offers real value, a claim-free bonus, or outstanding customer support, OUTsurance is the perfect choice for South Africans. With decades of experience, a client-first approach, and innovative products, OUTsurance is leading the way in the insurance industry. For more information or to get a quote, call their sales team at 08 600 60 000 today!