Old Mutual

Old Mutual Limited is a leading financial services group in South Africa, offering a wide range of investment, insurance, savings, and banking products. Established in 1845 in Cape Town, Old Mutual is one of the oldest and most trusted brands in the country, helping millions of individuals and businesses secure their financial futures. Whether you are looking for life insurance, retirement planning, personal loans, or investment opportunities, Old Mutual has a solution tailored to meet your needs.

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Old Mutual stands out in the competitive financial services industry due to its extensive range of products and services, customer-focused approach, and strong commitment to the community. They focus on helping customers achieve their lifetime financial goals while also contributing positively to society. With over 27,000 employees and operations in 13 countries across Africa and Asia, Old Mutual is deeply rooted in the communities it serves, ensuring long-term financial security for individuals, families, and businesses.

Old Mutual’s Key Financial Products

  1. Life Insurance and Protection Plans
    Life insurance is one of the core offerings at Old Mutual, and it comes with a variety of options to ensure that you and your loved ones are protected in the event of unexpected circumstances.
    • GREENLIGHT Life Cover: Provides life, disability, and severe illness cover to secure your financial future.
    • Funeral Policies: Designed to cover funeral expenses, allowing families to focus on their emotional needs.
    • Burial Support Plan: Offers immediate support in covering funeral costs, reducing financial pressure on your family during tough times.
  2. Retirement and Investment Solutions
    Old Mutual has several options for individuals planning for their retirement and future savings. These products are designed to grow your wealth while providing flexibility.
    • Savings4Retirement: Aimed at individuals who want to save consistently to secure their retirement years.
    • FutureInvest: An investment product that allows customers to maximize their savings through market-driven growth.
    • Old Mutual Tax-Free Savings Account: An attractive option for individuals looking to invest without paying taxes on their returns.
  3. Personal Loans and Financial Planning
    Old Mutual offers tailored financial products that cater to individuals in need of personal loans or help in financial planning.
    • Old Mutual Personal Loans: Available for various needs like debt consolidation, home improvements, or medical emergencies.
    • Debt Consolidation Loans: Help customers reduce multiple debts into a single manageable payment plan.
    • Money Account: A low-cost transactional account that combines a banking account with a unit trust savings account.
  4. Insurance Products
    Protecting your valuable assets is essential. Old Mutual’s comprehensive insurance plans cover everything from life and health to home and auto.
    • Old Mutual Insure: Car, home, and business insurance to safeguard your personal and commercial property.
    • Health Insurance: Includes cover for severe illnesses and disability through products like GREENLIGHT Severe Illness Cover.

Self-Service and Customer Support Options

In today’s fast-paced world, Old Mutual has embraced technology to ensure that customers can manage their accounts with ease. You can access many services through WhatsApp or their customer service hotlines.

  1. Self-Service on WhatsApp
    Customers can easily manage their accounts via WhatsApp by sending “Hi” to 0860 933 333. Some features include:
    • Submitting a funeral claim
    • Making a withdrawal
    • Viewing your Old Mutual policies
    • Accessing retirement fund benefits
    • Retrieving policy documents and tax certificates
  2. Customer Care
    Old Mutual’s customer service lines are available to assist with product inquiries, claims, complaints, and more.
    • For general inquiries and services: Tel: 0860 60 70 00
    • For loans: Tel: 0860 000 866
    • For complaints: Tel: 0860 50 60 70

Corporate Social Responsibility

Old Mutual doesn’t just focus on financial solutions; they are also committed to giving back to the community. Through various initiatives, Old Mutual contributes to the development of communities across Africa by investing in education, financial literacy, and sustainable development projects. Their corporate social responsibility (CSR) initiatives aim to create a lasting impact on both the environment and the people they serve.

Conclusion

Old Mutual remains a top choice for individuals and businesses looking for trusted financial solutions in South Africa. Whether you’re planning for your retirement, securing your family’s future, or looking for insurance or personal loans, Old Mutual provides a one-stop solution for all your financial needs. With a strong track record spanning more than 175 years, Old Mutual continues to lead the way in helping South Africans achieve their financial goals while contributing to a brighter, sustainable future for all.