NSFAS FAQS (FRAUD)

What steps has NSFAS taken to combat the risk of fraud – specifically with regards to students’ declaration of household income?

NSFAS uses more than one source to verify family income. There is an integrated process with key credit bureau house that triangulates data across multiple sources to verify earnings. Applicants are required to submit proof of household income and declare on the application that the information provided is true and correct. NSFAS uses more than one source to verify household income. There is an integrated process with key credit bureau house that triangulates data across multiple sources to verify earnings for validity and accuracy.
Household income regrading family income or personal income is also verified with South Africa Revenue Services (SARS) to ensure the validity and the accuracy of the income declared by the applicant.

How can I report fraud?

Please call the Vuvuzela Fraud & Corruption hotline

Tel No.: 0860 247 653

Email: nsfas@thehotline.co.za

Fax2Email: 086 726 1681

SMS Call Back Number: 30916

www.thehotlineapp.co.za

www.thehotline.co.za