NSFAS Contact

NSFAS Virtual Contact Centre
We are available to assist through the following channels:

 Email: info@nsfas.org.za
 Facebook:National Student Financial Aid Scheme
 Twitter: @myNSFAS
 Instagram: @myNSFAS

Account, Payment and Balance Enquiries

For queries regarding payments and balances:
 Tel No.: 08000 67327
 Email: collections@nsfas.org.za

For general enquiries relating to accounts:
 Email: queries@nsfas.org.za

For general, student and NSFAS Wallet enquiries

For all other queries regarding students:
 Tel No.: 08000 67327
 Email: info@nsfas.org.za

Postal Address
University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa

Postal Address
NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa

Physical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700

Vuvuzela Fraud & Corruption hotline

To submit information on fraud or corruption identified or witnessed:
 Tel No.: 0860 247 653
 Email: nsfas@thehotline.co.za
 Fax2Email: 086 726 1681
 SMS Call Back Number: 30916
www.thehotlineapp.co.za
www.thehotline.co.za

For the submission of legal documentation for the attention of the National Student Financial Aid Scheme

 Email: legal@nsfas.org.za

Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention

Outreach and Community Event Invites

For all queries regarding outreach and community event invites:
 Tel No.: 021 763 3200
 Email: outreach@nsfas.org.za

Media

For all media related enquiries please contact:
 Tel No: 021 763 3200
 Email: media@nsfas.org.za

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