MyLife serves as a central hub for UNISA students, providing access to important information and services, including:
- Course registration
- Academic records
- Financial information
- Study resources
Given the importance of this platform, effective customer support is vital for resolving any issues you may encounter.
MyLife Customer Support Options
1. Email Support
For any queries related to your MyLife account, the quickest way to get in touch is through email. The dedicated email addresses for assistance are:
- General Enquiries: myUnisaHelp@unisa.ac.za
- MyLife Support: myLifeHelp@unisa.ac.za
When reaching out via email, it’s essential to provide clear details about your issue. Include your student number and a brief description of your query to expedite the process.
2. Telephone Support
If you prefer to speak with someone directly, you can reach MyLife customer support via telephone. The contact number is:
- Telephone: 012 429 3111 (Select Option 2 for MyLife support)
Calling can often lead to quicker resolutions, especially for urgent matters. Be prepared with your student details and any relevant information about your enquiry to help the support staff assist you more effectively.