Miway Contact number

For general inquiries, you can reach MiWay’s customer service at 0860 64 64 64. Their dedicated team is ready to assist you with any questions or concerns regarding your policy, claims, or any other insurance-related issues.

Business Hours for Client Services

  • Monday to Friday: 08:00 AM – 06:00 PM
  • Saturday: 08:00 AM – 01:00 PM

Claims Assistance

If you need assistance with claims, MiWay has a dedicated line for that as well. You can contact them during the following hours:

  • Monday to Friday: 07:00 AM – 06:00 PM
  • Saturday: 08:00 AM – 01:00 PM

Emergency Assistance: WeDrive Service

In case of emergencies, MiWay offers a specialized service called WeDrive, which provides assistance during unforeseen circumstances. For emergency help, call 0860 07 67 64. This line is open 24 hours a day, ensuring you have access to help whenever you need it.

Please note that if you wish to use the WeDrive service, you must book at least 48 hours in advance.

Reporting Fraud and Misconduct

If you encounter incidents of fraud, corruption, misconduct, or any unethical behavior, MiWay encourages you to report it. You can reach the MiWay Ethics & Fraud Hotline through the following channels:

Additionally, you can contact the South African Insurance Crime Bureau (SAICB) at:

Physical Address

If you prefer to visit MiWay in person, their physical address is:

48 Sterling Road,
Kosmosdal Ext 12,
Centurion, 0157