KPIs Nursing

Key performance indicators in nursingA healthcare Key Performance Indicator (KPI) or metric is a well-defined performance measure that is used to observe, analyze, optimize, and transform a healthcare process to increase satisfaction for both patients and healthcare providers alike.

A healthcare KPI, or metric, is a type of performance measurement that helps you understand how your healthcare organization or department is performing. A good healthcare KPI should be well defined, quantifiable, thoroughly communicated, and crucial to achieving your strategic goals.