How to renew a SingPass account that has expired

To renew an expired SingPass account in Singapore, you can follow these steps:

  1. Visit the SingPass website: Access the SingPass website through your web browser. The official website is
  2. Click on “Login”: On the SingPass homepage, click on the “Login” button located at the top right corner.
  3. Choose renewal method: There are two methods to renew your SingPass account—either through your mobile device or at a SingPass counter. Select the appropriate option based on your preference.
  4. Renew via mobile device: If you choose to renew using your mobile device, you will need to have the SingPass Mobile app installed on your smartphone. Follow the instructions provided on the SingPass website to download the app and complete the renewal process.
  5. Renew at SingPass counter: If you prefer to renew your SingPass account in person, select the SingPass counter option. You will be redirected to a page where you can locate the nearest SingPass counter. Visit the designated counter with the necessary documents (e.g., NRIC, passport, or FIN card) for identification verification and renewal.
  6. Complete the renewal process: Regardless of the method you choose, you will need to go through the necessary steps and provide the required information to renew your SingPass account. This may include personal details, identification documents, and answering security questions. Follow the instructions provided on the SingPass website or provided by the SingPass counter staff to complete the process.
  7. Activate your renewed SingPass: After your account renewal is successful, you will receive instructions on how to activate your renewed SingPass account. This may involve setting a new password or completing additional verification steps.