How to join Makro

Joining Makro in South Africa is a straightforward process that offers numerous benefits, including cashback rewards, flexible repayment options, and excellent customer service. Whether you’re an individual or a business, here’s a step-by-step guide on how to become a Makro member and enjoy all the perks.

Step 1: Create Your Account

To join Makro, you’ll need to create an account. You can choose between an Individual Account or a Business Profile. Here’s what you need to do:

  1. Visit the Makro Website: Go to the Makro South Africa website.
  2. Select Account Type: Choose whether you want an Individual Account or a Business Profile.
  3. Fill in Your Details: Provide your first name, last name, email address, and mobile number.
  4. Create Your Account: Follow the prompts to complete the account creation process.

Step 2: Understand the Features & Benefits

As a Makro member, you can enjoy several features and benefits:

  • Cashback Rewards: Earn 3% back when you shop online at Makro, Game, and Builders; 2% back when you shop in-store at these locations; and 1% back at any RCS network retailer.
  • Additional Cards: Get free additional cards for up to 3 friends or family members.
  • Flexible Repayment Options: Choose from revolving, 24-month, or 36-month repayment plans.
  • Self-Service Access: Manage your account online, check available credit, access cash, pay your account, and view/download statements.
  • Free Notifications: Receive free SMS notifications for all card purchases and free monthly statements via email or SMS.

Step 3: Apply for Makro Credit

If you want to take advantage of Makro Credit, follow these steps:

  1. Meet the Criteria: Ensure you are 18 years or older, have a valid email address, a valid SA ID or driver’s licence, are employed, and earn R2,000 or more per month.
  2. Provide Documentation: Be prepared to provide proof of income documentation.
  3. Apply Online or In-Store: You can apply for Makro Credit online or speak to a consultant in-store.

Step 4: Customer Protection Insurance

Makro Credit includes Customer Protection Insurance, which covers:

  • Death Cover: Covers your full outstanding balance.
  • Permanent Disability: Covers your full outstanding balance.
  • Temporary Disability: Covers up to 12 months’ installments.
  • Loss of Income: Covers up to 12 months’ installments.

This insurance is underwritten by Guardrisk Life Limited and administered by RCS Cards (Pty) Limited.

Step 5: Manage Your Makro Credit

Once you have Makro Credit, you can manage it easily through the Self-Service portal or the Makro Credit App, available on iOS and Android. Here’s what you can do:

  • Check Available Credit
  • Access Cash
  • Pay Your Account
  • View and Download Statements
  • Opt for E-Statements
  • Update Your Email Address

Contact Information

For any queries or assistance, you can contact Makro at:

  • General Enquiries: 0861 888 009 or email Makrocustserv@rcsgroup.co.za
  • Online Shopping Support: 0860 600 999 or email makroOnline.Support@makro.co.za

Conclusion

Joining Makro in South Africa is a simple process that opens up a world of benefits and rewards. Whether you’re shopping for personal use or for your business, Makro offers a range of products and services designed to meet your needs. Sign up today and start enjoying the perks of being a Makro member!