To use this service you need:

• a VAT number
• a Government Gateway user ID and password

You get these when you register for VAT.

Sign in to your VAT online account

Sign in to your HM Revenue and Customs (HMRC) online account to submit your VAT Return. You can also view your VAT account and access other VAT online services.

You cannot use your online account to send your VAT Return if you’ve signed up for ‘Making Tax Digital’ for VAT. Use accounting software that’s compatible with Making Tax Digital instead.

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This guide is also available in Welsh (Cymraeg).

Using your account

You can use your account to:

• set up a Direct Debit to pay VAT
• view your payments and outstanding liabilities
• report changes to your business
• cancel your VAT registration

Can I do my VAT return online?

Complete and send your VAT Return online. You cannot use your online account to send your VAT Return if you’ve signed up for ‘Making Tax Digital for VAT’. Use compatible accounting software instead.

How do I contact VAT?

1. Telephone: 0300 200 3701.
2. Textphone: 0300 200 3719.
3. Outside UK: +44 2920 501 261.

Make an online or telephone bank transfer

You can pay HM Revenue and Customs (HMRC) by Faster Payments, CHAPS or Bacs.

Reference number

You’ll need your 9-digit VAT registration number to make a payment.

Find your registration number:

• in your VAT online account
• on your VAT registration certificate

Do not put any spaces between the digits when paying your VAT bill.

Your payment may be delayed if you use the wrong reference number.

How long it takes

Payments made by Faster Payments (online or telephone banking) will usually reach HMRC on the same or next day, including weekends and bank holidays.

CHAPS payments usually reach HMRC the same working day if you pay within your bank’s processing times.

Bacs payments usually take 3 working days.

Check your bank’s transaction limits and processing times before making a payment.

Overseas payments

HMRC’s banking address is:

Barclays Bank PLC
1 Churchill Place
London
United Kingdom
E14 5HP