Her Majesty’s Revenue and Customs (HM Revenue and Customs or HMRC) is responsible for the collection of taxes and the payment of some forms of state support.
This service is part of the personal tax account, and you can use it to check:
- your tax code
- the information HMRC holds about your employment
- an estimate of how much tax you’ll pay
Find out how to tell HMRC about a change to your personal details.
If HMRC needs to contact you about anything confidential they’ll reply by phone or post.
Webchat
HMRC is currently reviewing end of year information to calculate tax overpayments and underpayments and this will be done by the end of October. If you paid the correct amount of tax last year, even if this amount was zero, we will not contact you. You can check how much Income Tax you should have paid last year.
Speak to an adviser online about PAYE Income Tax queries.
You can use Twitter to get general help from HMRC. We cannot discuss specific cases or an individual’s tax affairs, so please do not give any personal details.
Start your tweet with @HMRCcustomers
Opening times:
Monday to Saturday: 8am to 8pm
Sunday: 9am to 5pm
Closed on bank holidays
Phone
Have your National Insurance number with you when you phone.
Call HMRC:
- for help with questions about Income Tax and Class 4 National Insurance, including issues with:
- your tax code
- tax overpayments or underpayments
- a P800 tax calculation
- to get help with identification and verification problems if you’re trying to register for a personal tax account
- to make a backdated claim for Marriage Allowance if your spouse or civil partner has died
- to apply for Marriage Allowance if you do not have a National Insurance number, because you do not intend to work or study in the UK
Telephone:
0300 200 3300
Outside UK:
+44 135 535 9022
Opening times:
Monday to Friday: 8am to 6pm
Closed on weekends and bank holidays.
You can also find out information in:
- the official HMRC app
- your personal tax account or business tax account using HMRC online services
Best time to call:
Phone lines are less busy before 10am, Monday to Friday.
When you call
These helplines use speech recognition software, so you’ll be asked why you are calling HMRC. Try to answer with short phrases and words, for example:
- “change my address”
- “question about my tax code”
- “question about taxable expenses”
If you cannot use speech recognition software, find out how to get help from HMRC if you need extra support.
You can use Relay UK if you cannot hear or speak on the phone: dial 18001 then 0300 200 3300.