To report a power outage in your neighborhood, call us any time at 1-800-465-1212. This number also provides you with updates on expected service restoration when available. To learn how to prepare for and recover from storms, and what to do when the power goes out, visit Storm Central.
Click here to check your schedule
Eskom has sufficient capacity during the middle of the day, and on weekends, and sporadic shortages during the week day evening peak of 17:00 – 21:00.
Eskom is sometimes short of capacity due to unplanned plant breakdowns, which sometimes causes interruption in supply during mid-week day and weekends. This situation changes constantly and is being worked on by Eskom with the highest priority.
Keep an eye on the media for regular system updates or go to http://www.eskom.co.za/Whatweredoing/SupplyStatus/Pages/SupplyStatusT.aspx
Prepare yourself by doing the following:
- Keep your cell phone fully charged when the power is on.
- Make sure your vehicle/s have fuel in the tank – petrol stations cannot pump fuel during power outages.
- Access, security and safety always remain a top priority.
– Release your automatic electric garage door mechanisms so that you can gain access to your property during a power outage.
– Switch your electric security gates to ‘’manual’’ to avoid being either locked out of or in your home.Keep a battery-powered torch in a place where it will be easy to find in the dark – make sure you have an extra set of fresh batteries.
Keep a small torch on bedside table at all times – make sure you have an extra set of fresh batteries.
Invest in a small LP gas lamp for good quality lighting over a large area.
Keep boiled water in thermos flasks for hot drinks during a power outage.
Prepare meals beforehand in case of a power outage.
Keep a stock of essential tinned foods and snacks that do not need refrigeration – preserved foods are easy alternatives when you were not able to prepare a meal beforehand.
Invest in a small LP gas heating ring for essential cooking and to boil water for hot drinks – make sure you have an extra bottle of gas
Keep refrigerator and freezer doors closed at all times – a power outage of four hours should not cause food spoilage and a freezer should keep food frozen and safe for at least a day.
Most medication that needs refrigeration can be kept in a closed fridge for several hours without spoiling – it is essential that you check with your doctor or pharmacist to be sure about your type of medication.