EI Contact Details

Below are the contact details of EI or Employment Insurance.

  1. Telephone: 1 800 O-Canada (1-800-622-6232)
  2. TTY: 1-800-926-9105.
  3. From outside Canada: Call 1 800 O-Canada from abroad.

Employment Insurance(EI) Services

  • Employment Insurance regular benefits
  • Employment Insurance benefits for self-employed people
  • Employment Insurance sickness benefits
  • Employment Insurance and teachers
  • Caregiving benefits and leave
  • Employment Insurance benefits and farmers
  • Employment Insurance fishing benefits
  • Employment Insurance maternity and parental benefits
  • EI – Extended parental benefit period for military families
  • EI – Workers and residents outside of Canada
  • Submitting EI reports
  • EI reconsideration
  • Automated Earnings Reporting System
  • Request for Payroll Information Forms
  • Record of Employment
  • Record of Employment on the Web (ROE Web)
  • Access Record of Employment on the Web (ROE Web)
  • EI – Information for employers
  • Work-Sharing
  • Working while on claim
  • Premium Reduction Program – For employers
  • Supplemental Unemployment Benefit Program

Employment Insurance benefits and leave

Employment Insurance (EI) benefits and leave information for workers, families, fishers and sickness, how to apply and how to submit a report.

Regular benefits

Apply for benefits if you have lost your job through no fault of your own.

Sickness benefits

Apply if you are unable to work due to illness, injury or quarantine.

Maternity and parental benefits

Apply if you’re pregnant, have recently given birth, are adopting a child or are caring for a newborn.

Caregiving benefits and leave

Apply if you are providing care or support to a critically ill or injured person or someone needing end-of-life care.

Benefits for the self-employed

Get information on the self-employed program and find out how to register.

Benefits for Canadians living abroad

If you live or work outside of Canada, get information on Employment Insurance, pensions, benefits and taxes.

Fishing benefits

Apply for benefits if you are a self-employed fisher who is actively seeking work.

Find a job

Find public and private sector job opportunities if you lost your job, apply or extend a work permit, get a social insurance number, a criminal record check or a security clearance.

Employment Insurance information for employers

Employers’ EI responsibilities, records of employment and instructions on completing the ROE form during COVID-19, EI premiums and other resources.