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The Canada Recovery Sickness Benefit (CRSB) gives income support to employed and self-employed individuals who are unable to work because they are sick or need to self-isolate due to COVID-19, or have an underlying health condition that puts them at greater risk of getting COVID-19. The CRSB is administered by the Canada Revenue Agency (CRA).
How long it takes
Validation takes up to 4 weeks from the date we receive your additional information.
If your situation is more complex and the information you provide is not clear or documents are missing, it may take up to 8 weeks.
Documents you may need to provide
We may ask you to provide the following items to validate your application. The CRA may verify the authenticity of any documents you provide.
If you are or were an employee
- Recent pay slips
- Employment verification letter, including salary, if accessible online
- Record of Employment
- Bank statements showing name, address, and payroll deposit
If you are or were self-employed
- Invoice for services rendered that includes:
- the service date
- who the service was for
- the name of the individual or company
- Receipt of payment for the service or services provided (a statement of account or bill of sale showing a payment and the remaining balance owed)
- Documents showing income earned from a “trade or business” as a sole proprietor, an independent contractor, or a partnership
- Any other document that will confirm you earned $5,000 in employment or self employment income
If you receive provincial or federal benefits related to maternity or parental leave
- Statement of benefits
- Bank statements showing, name, address, and benefit deposit
How to submit your validation documents
OnlineSubmit your documents through CRA My Account
- Log in to your CRA My Account
- Select “Submit documents” (in top right corner)
- Enter your case or reference number
- Select “Submit supporting documents for COVID-19 support payments”
- Enter a short description about your submission and attach your files
By faxSend your documents by fax
Your application may take up to 4 weeks to process from the date we receive all of your additional information. We will contact you once the validation is complete.
What you can do if your application is denied
If your application is denied and you do not agree with the decision, you may ask to have your application reviewed again.
Your request for a second review must include the following:
- The reasons why you disagree with the decision (such as, not all of the information was considered, certain facts or details were missing, or misinterpreted)
- Any relevant new documents, new facts, or correspondence
To maintain impartiality and transparency, the second review will not be done by the same CRA official who did the first review.