With CRSB Application, below are the procedures to apply. If you are eligible, you can only apply for open CRSB periods, up to 60 days after each period has ended.
How do I apply for a CRSB by phone?
By phone: Call 1-800-959-8281 | 1-800-959-8281.
When you can apply
You may start applying on the first Monday after the 1-week period you’re applying for has ended. Applications do not renew automatically.
You must apply for each period separately. You may apply for any period you are eligible for that is open for application, including up to 60 days after the period has ended.
Apply online or by phone
Make sure you’re properly set up. Refer to: Before you apply.
Apply Online: Apply using your CRA My Account Register
Hours of service for CRA My Account
By phone: Contact the CRA to apply by phone or TTYThe automated phone line is no longer available. You can still apply by phone. Before you call: To verify your identity, you’ll need your:
Social Insurance Number (SIN)
full name and date of birth
complete address assessed tax return, notice of assessment or reassessment, other tax document, or be signed in to CRA My Account.
Telephone number:1-800-959-8281
Hours: CRA’s individual income tax enquiries line hours : Monday to Friday from 8 am to 8 pm (local time)
Saturday9 am to 5 pm (local time)
TTY number: If you use a teletypewriter: 1-800-665-0354
If you use an operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY number.Hours:Dedicated CRSB TTY number hours (phone-2)DateHoursMonday to Friday8 am to 8 pm (local time)Saturday9 am to 5 pm (local time)SundayClosedClosed on public holidays
Provide any additional information requested by the CRAThe CRA will verify your application. If we do not have complete information, your payment may be delayed up to 4 weeks.
To help avoid delays, file your 2026 and 2020 income tax return. If your application needs further validation, we may ask you to provide additional information.
For more details, go to If your application needs validation.