With Commonwealth contact to get help with any questions you may have, or support you may need. Search FAQs, Chat to Ceba, Click to call or Call us.
Contact us
Easy ways to get in touch
Message us now for a fast responseFast-track your call in the CommBank appAccessibility services, translations & more
Connect with the right help
Choose a reason for contacting us and we’ll connect you with the right person.I need help with … Select Business bankingPersonal bankingSecurity & loginHome loansFinancial assistanceInsuranceInvesting & super.
Click to call
Fast track your call to the right person using the CommBank app.
What is it?
- Click to call is a simple way to call us when using the CommBank app. Just tap on the topic you need to call about from the simple menu and you’ll get connected directly to the right person– there’s no need to listen to the automated questions.
Features & benefits
- Choose why you’re callingJust choose from the menu in the app to let us know what your question is about before you even call and you’ll skip the automated questions.
- See the wait timeBefore you call we’ll let you know how long you might need to wait on hold. If your question can be answered quickly in the app we’ll let you know that too.
- Speak to the right personAs we’ll know what you’re calling about, you’ll be connected to the right person to help you straight away.
- Skip the security questionsYour identity is confirmed in the app, so we’ll know it’s you who’s calling and we’ll be ready to help you as soon as you’re connected
How it works
1. Log on to the CommBank app and tap the menu in the top-left corner
2. Tap ‘Contact us’
3. Choose what you’d like to call us about
