Commbank Insurance

Explore Commbank ‘s range of insurance options that can help protect what matters.

The Commonwealth Bank of Australia, or CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States, and the United Kingdom. Below are all findings of Commbank.

Understanding different types of Commbank insurance

You want to protect the people and things that matter most to you – but it can be hard to know where to start. Here’s a quick guide to understanding the different types of insurance available.

We know that not everything in life goes according to plan – which is why it’s important to be prepared. While you’re working hard to take care of yourself and your loved ones, it’s worth thinking about how you would cope financially if something unexpected happens.

That’s where insurance can make all the difference, by creating a valuable safety net for your finances. But with so many different types of insurance, it can be challenging to navigate your options and work out which ones you need. To get you started, here’s a breakdown of some of the main types of cover.

Car insurance

If you own and drive a vehicle on Australian roads, it’s compulsory to have insurance that covers accidents which result in death or injury to others. Depending on the state or territory in which you live, this may be included in the vehicle’s registration or purchased separately e.g. Compulsory Third Party (CTP) insurance.

Here are some other types of insurance you should consider for your vehicle:

  • Comprehensive car insurance – covers damage to other people’s property, plus cover for damage from events like collision, flood, storms, fire and theft.
  • Third Party Property, Fire & Theft – covers damage to other people’s property, plus cover for fire and theft.
  • Third Party Property damage – covers damage to other people’s property.

Home insurance

Building and contents insurance protects against damage or loss of your property and belongings. If you own your own home, you can bundle these covers together. If you’re renting or live in a strata building, you may want to consider contents insurance.

Use our Building sum insured calculator or Contents sum insured calculator to estimate how much cover you need.

Health insurance

Private health insurance can cover some hospital and medical costs that aren’t covered by Medicare – including ambulance cover, and extras such as optical and dental. While health insurance isn’t compulsory, if you earn above a certain level of income, you may need to pay the Medicare levy surcharge.

Life insurance

If something happens to you or your partner, this can have a devastating impact on your finances. That’s where life insurance may help. There are different types of life insurance available, depending on your circumstances and needs:

  • Life cover (also called death cover) – pays a lump sum benefit if you die or become terminally ill.
  • Total and permanent disablement (TPD) cover – pays a lump sum if you’re no longer able to work due to a specified permanent disability.
  • Income protection – pays a regular benefit if you’re unable to work because of injury or illness.
  • Trauma cover – pays for medical traumas such as heart attack or cancer.

Before you insure

Cover can differ from one insurer to another, so make sure you choose a policy that meets your individual needs. Insurance doesn’t cover everything so it’s important to find out what’s covered and what isn’t. Make sure you also understand the premium costs and any excess you’ll need to pay if you do claim.

Explore our range of insurance products

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Making an insurance claim

In the unfortunate event you need to make a claim on your insurance, it’s important you start the claim process as soon as possible.

Home & car insurance

Home insurance

Lodge your claim online and get instant confirmation. We’ll contact you via email by the next business day to advise next steps and if any further information is required to assess your claim. Alternatively call us on 13 2423.

Claim online

Car insurance

You can make a claim online and we’ll get back to you the next business day. For emergency claims, call us on 13 2423.

Claim online

Travel insurance

Included Travel Insurance

If you’ve activated your Included Travel Insurance with your Gold, Platinum or Diamond credit card or World Debit Mastercard, you can make a claim online or over the phone.

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Travel Insurance

If you’ve purchased your own tailored insurance plan with CommBank, you can claim online or over the phone. 

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Life insurance

Life Insurance and Income Protection provided by AIA Australia

AIA Australia’s Claims Team is here to guide you through the lodgement process.

Call AIA on 1800 491 588.

Simple Life

In the unfortunate event you or your family ever need to make a claim, it’s important you call us on 13 3982 as soon as possible after the claim event occurs.

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Tailored life

Call 13 1056 to notify us of your claim immediately. A Case Manager will talk through your situation and let you know what information we may need. 

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Credit card & loan protection insurance

For CreditCard Plus and Loan Protection Insurance, call 13 3982 between 8am and 5pm, Sydney time, Monday to Friday.

Where possible, your claim will be processed over the phone. Otherwise, the claims team will send you a claim form and a letter explaining what supporting evidence is required to assess your claim.

CreditCard Plus Insurance 

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Loan Protection Insurance

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Here ends all about Commbank Insurance.