In this post, we will provide you with all the relevant contact information for Bonitas, ensuring that you can easily reach out for help whenever you need it.
General Contact Information
For general queries and customer complaints, you can reach Bonitas via the following channels:
- Phone: 0860 002 108
- Email: queries@bonitas.co.za
Customer Support
Bonitas offers a comprehensive range of customer support options tailored to meet various needs. Here are specific contact numbers for different services:
- Medical Emergency Services (Bonitas SOS)
- Call: 0860 555 505
- Email:
- Pharmacy Direct Registration
- Call: 0860 027 800
- Email: care@pharmacydirect.co.za
- Chronic Medicine Queries
- Call: 0860 002 108
- Email: chronicmeds@bonitas.co.za
- Mental Health Programme
- Call: 0860 106 155
- Email: mentalhealth@bonitas.co.za
- Dental Programme
- Call: 0860 336 346
- Email: bonitasenq@denis.co.za
Regional Offices
If you prefer face-to-face interaction, Bonitas has several offices across South Africa. Here’s a list of their regional offices:
- Bloemfontein
- Middestad Centre, Medical Suites 4 & 5, 1st Floor, Cnr Charles & West Burger Street, Bloemfontein, 9301
- Cape Town
- Shop 6, No.9 Long Street, Cnr Long and Waterkant Street, Cape Town, 8012
- Durban
- 14/36 Silverton Road, Suite 2 Silver Oaks Office Park, Musgrave, Durban, 4001
- Johannesburg
- Mathomo Mall, 115 Main Street, Marshalltown, 2001
- Kathu
- Kameeldoring Plein Building, Shop 18D, Cnr Frikkie Meyer & Rooisand Road, Kameeldoring Plein, Kathu, Northern Cape, 8446
- Klerksdorp
- Medicover Building, Shop 11, 22 Knowles street, Wilkoppies, Klerksdorp, 2570
- Kimberley
- North Cape Mall, Shop 76, Royldene, Kimberley, 8301
- Lephalale
- Bosveld Boulevard Park, Shop 6, Cnr Chris Hani & Joe Slovo Street, Onverwacht, Lephalale, 0557
- Nelspruit
- City Centre Mall, Shop 11, Cnr Andrews Street & Madiba Drive, Nelspruit, 1200
- Polokwane
- Checkers Centre, Shop 3, 51 Biccard Street, Polokwane, 0699
- Port Elizabeth
- Block 6, Greenacres Office Park, 2nd Avenue, Newton Park, Port Elizabeth, 6045
- Pretoria
- Nedbank Plaza, Ground Floor, Shop 17, 175 Steve Biko Street, Arcadia, Pretoria, 0083
- Roodepoort
- Flora Centre, Entrance 2, Shop 21 & 22, Cnr Ontdekkers & Conrad Road, Florida North, Roodepoort, 1708
- Rustenburg
- Lifestyle Square, Shop 23, Beyers Naude Drive, Rustenburg, 0300
- Vereeniging
- 32 Grey Avenue, Vereeniging, 1930
- East London
- Unit 5, Balfour Road, Vincent, East London, 5247
- Mafikeng
- Mega City, Shop 118, Ground Floor, East Gallery, Mafikeng, 2735
- Pietermaritzburg
- Park Lane Shopping Centre, Shop 32B, 12 Chief Albert Luthuli Street, Pietermaritzburg, 3200
- Worcester
- 45 Church Street, Worcester, 6849
Quick Tips for Contacting Bonitas
- Be Prepared: Have your membership number and any relevant documents handy to expedite your query.
- Use WhatsApp: For quick questions, you can also contact Bonitas via WhatsApp at 0600 702 491.
- Check Hours: Ensure you are contacting Bonitas during their operational hours for quicker responses.