Does Dis-Chem offer an online shopping and delivery service?

Yes, Dis-Chem offers an online shopping and delivery service called DeliverD, making it easier for South Africans to shop from the comfort of their homes and have their purchases delivered right to their doorsteps or workplaces.

How to Use Dis-Chem’s DeliverD Service

Using the DeliverD service is simple. All you need to do is:

  1. Download the Dis-Chem app: The Dis-Chem app is available for download here. It provides a seamless shopping experience, allowing you to browse Dis-Chem’s extensive range of products.
  2. Place an Order: After downloading the app, select the items you wish to purchase and add them to your cart.
  3. Delivery to Your Door or Workplace: Once your order is complete, you can have it delivered directly to your home or workplace.

Delivery Areas and Availability

DeliverD is available in selected areas within 10 km of qualifying Dis-Chem stores. This means that the service is not available nationwide, but it covers many regions across South Africa.

Delivery Times and Same-Day Delivery

Dis-Chem’s DeliverD service operates 7 days a week, making it convenient for you to shop whenever needed. The delivery times are as follows:

  • Monday to Saturday: 9 AM to 4:30 PM
  • Sunday and Public Holidays: 9 AM to 1 PM

If you need your items urgently, Dis-Chem also offers same-day delivery for orders placed before 4:30 PM.

Delivery Fees

While DeliverD offers a convenient service, deliveries are subject to a nominal flat rate fee, which ensures that customers can access the service at an affordable cost. The exact fee may vary depending on your location and the value of your order.

Customer Support

Dis-Chem values customer satisfaction and provides customer support for any delivery-related inquiries. You can contact the DeliverD customer support line at 0860 347 243 for assistance.

Benefit Rewards

Shoppers using Dis-Chem’s online shopping platform can also earn Benefit Points while they shop, which can be redeemed for discounts on future purchases. However, it’s important to note that Benefit Rewards cannot be used to pay for DeliverD deliveries. You can still earn points, but they are not redeemable for delivery fees.

Conclusion

Dis-Chem’s DeliverD service is a convenient and efficient way for South Africans to shop online and have their items delivered straight to their doors. Whether you’re looking for health products, beauty essentials, or household items, Dis-Chem’s online platform makes it easy to shop and save time. With a flat-rate delivery fee and same-day delivery for orders placed before 4:30 PM, it’s a great option for busy individuals or those who prefer shopping from home.