GEPF Self service

The GEPF Self-Service Portal is an online platform that allows GEPF members to manage various aspects of their pension accounts digitally. This includes updating personal information, checking pension balances, accessing statements, and much more. Whether you’re actively employed in the public sector, retired, or a beneficiary, the portal is a valuable resource for tracking and managing your GEPF benefits.

Why Use the GEPF Self-Service Portal?

  1. Convenience: Access your pension information anytime, anywhere.
  2. Time-Saving: Avoid long lines and paperwork by accessing documents online.
  3. Real-Time Information: Get up-to-date information about your pension and benefits.
  4. Security: The portal is designed with secure login credentials to protect your personal data.

How to Register for the GEPF Self-Service Portal

To start using the portal, you’ll need to register an account. Follow these simple steps to sign up:

  1. Visit the Portal: Go to https://my.gepf.co.za/.
  2. Click on Register: Select the “Register” option on the homepage.
  3. Enter Your GEPF Member Number: You’ll need your unique GEPF member number to proceed.
  4. Provide Required Details: Complete the fields with your ID number, email, and mobile number.
  5. Verify Your Identity: You may be prompted to answer security questions to verify your identity.
  6. Set Up Login Credentials: Create a secure password to use each time you log in to the portal.
  7. Log in: Once registered, log in with your new credentials.

Logging In to the GEPF Self-Service Portal

  1. Go to the Login Page: Visit https://my.gepf.co.za/ and click “Login.”
  2. Enter Your Credentials: Type in your ID number and the password you created during registration.
  3. Navigate to Your Dashboard: After logging in, you’ll see a dashboard that displays your account information and options.

How to Reset Your GEPF Portal Password

If you forget your password, follow these steps:

  1. Go to the GEPF login page and select “Forgot Password.”
  2. Enter your ID number and follow the prompts to verify your identity.
  3. A password reset link or temporary password will be sent to your registered email.
  4. Use the temporary password to log in and then create a new password.

Frequently Asked Questions (FAQs) About the GEPF Self-Service Portal

1. Is the GEPF Self-Service Portal free to use? Yes, the portal is free for all GEPF members.

2. Can I access the portal on my mobile device? Yes, the GEPF Self-Service Portal is optimized for both desktop and mobile use, making it accessible from smartphones and tablets.

3. What if I need help with the portal? For assistance, you can contact the GEPF support team or visit a GEPF walk-in center.

4. What security measures are in place? The portal uses secure logins and encrypts personal data to keep your information safe.