If you have any questions or need assistance regarding your FNB accounts or services, the FNB queries number is 087 730 5596. This number is designed to help you follow up on any inquiries you may have, from account issues to transaction queries.
Why You Should Use the FNB Queries Number
Using the dedicated FNB queries number ensures that you reach a representative who can address your specific concerns. Whether you’re dealing with banking errors, need help navigating the FNB app, or have general inquiries, this number is your first point of contact.
Additional Contact Methods for FNB Customer Service
While the queries number is essential, FNB also provides multiple channels to ensure you get the assistance you need:
- Email Support: If you prefer to communicate via email, you can send your concerns to care@fnb.co.za. This option is particularly useful for non-urgent inquiries that may require detailed explanations.
- Complaints Resolution Team: If you are not satisfied with the service received or need to escalate an issue, contact the Complaints Resolution team at 087 575 9408. They specialize in resolving customer complaints effectively.
- International Support: If you are contacting FNB from overseas, you can reach the bank at 08601 FOREX (36739). For international calls, dial +27 11 352 5025. Their operating hours for these services are from 08:00 to 17:00, Monday to Friday.