The HPCSA is the governing body responsible for overseeing healthcare practitioners in South Africa. It handles everything from registrations and certificates of good standing to handling complaints and ethical queries. If you need help regarding:
- Registration
- Annual fees
- CPD (Continuing Professional Development)
- Certificates of status
- Complaints against practitioners
- General service inquiries
…the HPCSA Client Care Centre is your first point of contact.
HPCSA Phone Numbers for General Inquiries
The HPCSA Client Care Centre is the go-to contact for most general inquiries. You can reach them via the following phone numbers:
- (+27) 12 338 9300
- (+27) 12 338 9301
- Fax: (+27) 12 328 5120
These lines are open during working hours from Monday to Thursday, 08h00 to 16h30, and on Fridays from 08h00 to 15h30.
HPCSA Departmental Contact Information
In addition to the general inquiries, the HPCSA has dedicated lines and email addresses for specific departments. Here’s a quick breakdown of some of the most critical contacts:
- Certificate of Status:
Phone: (+27) 12 338 9300
Email: hpcsacgs@hpcsa.co.za - CPD (Continuing Professional Development):
Phone: (+27) 12 338 9413
Email: cpd@hpcsa.co.za - Change of Contact Details:
Phone: (+27) 12 338 9300
Email: records@hpcsa.co.za - Complaints Against Practitioners:
Phone: (+27) 12 338 9300
Email: Legalmed@hpcsa.co.za - Ethical Queries:
Phone: (+27) 12 338 9300
Email: NtsikeleloS@hpcsa.co.za - Ombudsman:
Phone: (+27) 12 338 9300
Email: Ombcomplaints@hpcsa.co.za
These contacts ensure that professionals and the public can direct their queries to the appropriate department, streamlining the process for efficient support.
HPCSA Professional Boards Contact Information
For healthcare practitioners seeking guidance or support from their respective professional boards, the HPCSA has dedicated email addresses for each board. Here’s how you can reach them:
- Dental Assisting, Dental Therapy & Oral Hygiene:
Email: DOHboard@hpcsa.co.za - Dietetics and Nutrition:
Email: DNBboard@hpcsa.co.za - Emergency Care:
Email: EmergencyCare@hpcsa.co.za - Environmental Health:
Email: EHPboard@hpcsa.co.za - Medical and Dental:
Email: MDBboard@hpcsa.co.za - Medical Technology:
Email: MTBboard@hpcsa.co.za - Occupational Therapy & Medical Orthotics, Prosthetics and Arts Therapy:
Email: SeethaR@hpcsa.co.za - Optometry & Dispensing Opticians:
Email: ODOboard@hpcsa.co.za - Physiotherapy, Podiatry and Biokinetics:
Email: PPBboard@hpcsa.co.za - Psychology:
Email: Psychology@hpcsa.co.za - Radiography & Clinical Technology:
Email: RCTboard@hpcsa.co.za - Speech, Language and Hearing:
Email: SLHboard@hpcsa.co.za
Where is the HPCSA Located?
If you prefer to visit the HPCSA offices, here’s their physical address:
- Physical Address:
553 Madiba Street,
Arcadia,
Pretoria, South Africa - Postal Address:
P.O. Box 205,
Pretoria,
0001
Working Hours
The HPCSA operates from Monday to Thursday, 08h00 to 16h30, and Fridays from 08h00 to 15h30.