The NHLS Helpdesk serves as the central point of contact for IT-related issues within the NHLS network. From troubleshooting computer problems to assisting with software access, the Helpdesk ensures that all IT systems run efficiently, enabling healthcare professionals to deliver timely and accurate diagnostics.
How to Contact the NHLS Helpdesk
If you’re facing any IT-related challenges at NHLS, reaching out to their Helpdesk is simple. Here’s how you can get in touch:
- Phone: Call the NHLS IT Helpdesk directly at 011-386-6125 for immediate assistance.
- Email: Send an email to helpdesk@nhls.ac.za detailing your issue, and the support team will get back to you as soon as possible.
While the NHLS Helpdesk is primarily for IT support, the organization also provides several other contact points for different types of inquiries:
- Head Office:
- Address: 1 Modderfontein Road, Sandringham, Johannesburg, South Africa
- Postal: Private Bag X8, Sandringham 2131, Johannesburg, South Africa
- Switchboard: 011-386-6000
- Fax: 011-386-6620
- Media Contact:
- Mzi Gcukumana, Senior Manager: Communication, Marketing, and PR
- Email: mzimasi.gcukumana@nhls.ac.za or mediainquiries@nhls.ac.za
- Finance & Pathology Inquiries:
- Tel: 0860 00 NHLS (6457)
- Fax: 011-386-6306
- Email: financesupport@nhls.ac.za or accountqueries@nhls.ac.za
- Paternity & Kinship Testing:
- Gauteng Region – Braamfontein Laboratory: Tel: +27-11-489-9470
- Free State – Universitas Hospital: Tel: +27-51-405-3283 or +27-51-405-3887
- KwaZulu-Natal – Addington Laboratory: Tel: +27-31-327-2463
- Western Cape – Groote Schuur Hospital: Tel: +27-21-404-3091
- Email: paternityqueries@nhls.ac.za