What is Microsoft Dynamics 365?
Microsoft Dynamics 365 (formerly called Microsoft Dynamics) CRM is a CRM system providing sales, marketing, and service (help desk) functionality. It is offered in two flavors: Online (competing directly with Salesforce) and on-premise.
The Microsoft Dynamics family of business applications includes other related products for ERP and retail management.
Microsoft Dynamics 365 Features
- Comprehensive Solution for Sales, Service & Marketing
- Productivity Through Seamless Integration with Office 365
- Analytics Through Seamless Integration with PowerBI
Microsoft Dynamics 365 Pricing
Starting Price: $44
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?No
Microsoft Dynamics 365 Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Forum/Community | ||
| FAQ/Knowledgebase |
Microsoft Dynamics 365 Technical Details
| Deployment Types: | On-premise, SaaS |
|---|---|
| Operating Systems: | Windows |
| Mobile Application: | Apple iOS, Android, Windows Phone |
| Supported Countries: | global |
| Supported Languages: | Over 40 languages |
Frequently Asked Questions
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
How much does Microsoft Dynamics 365 cost?
Microsoft Dynamics 365 starts at $44.
What are Microsoft Dynamics 365’s top competitors?
NetSuite ERP, Sage CRM, and Salesforce.com are common alternatives for Microsoft Dynamics 365.
What is Microsoft Dynamics 365’s best feature?
Reviewers rate Customer data management/contact management and Single sign-on capability highest, with a score of 8.8.
Who uses Microsoft Dynamics 365?
The most common users of Microsoft Dynamics 365 are from Mid-size Companies and the Information Technology & Services industry.