| Office operating hours (Mondays- Fridays) | 08:00 – 16:30 |
| SAPC Contact Centre (Mondays-Thursdays) | 09:00 – 16:00 |
| SAPC Contact Centre (Fridays) | 09:00 – 15:00 |
| Weekends and public holiday | Closed |
| SAPC Customer Care line: | 0861 7272 00 or +27(0)12 319 8500 |
| E-mail address: | customercare@sapc.za.org |
| Social Media: | @OfficialSAPC |