To get in touch with NZTA, this article guides you on How to contact Nzta.
Our Contact Centre operating hours are:
- Monday to Friday 8am – 5:30pm
- Saturday and Sunday 9am – 5pm (Tolling only)
- Latest state highway information open 24 hours every day
Ways to get in contact with NZTA
Online | Call us | Connect with us
We are currently experiencing higher than normal volumes of calls and emails, leading to significant wait times of more than 15 minutes. If your query is not urgent, please read our frequently asked questions, or consider contacting us at a later date.
We understand that these delays may cause frustration and we appreciate your patience.
To help our teams manage volumes, please do not phone if you have already sent an enquiry, unless it is urgent. Your email will be answered within 10 working days.
- calling our contact centre on 0800 822 422, (or from overseas +64 6 953 6200) Monday to Friday, between 8am and 5pm; or
- writing to:
The NZ Transport Agency
Business Administration Team
Private Bag 11777
Palmerston North 4442
New Zealand.