This articles guides you through all the ROS Helplines. Find the correct contact details for your query by selecting the appropriate area from the list.
ROS Helplines
- PAYE – Jobs and pensions Helpline For enquiries about starting work, changing jobs, emergency tax, calculating your Income Tax, Universal Social Charge and pensions.
- Business and self-assessed helpline For enquiries about calculating your tax liability and filing tax returns (for payment queries contact the Collector generals)
- Local Property Tax (LPT)For enquiries relating to LPT, filing LPT returns and making LPT online payments.
- Collector General’s DivisionFor enquiries relating to filing returns and making tax payments, ROS payments, debt management, tax clearance and direct debits.
- Central Repayments Office (CRO)Tax relief schemes for persons with disabilities including relief on vehicles, fuel and appliances, VRT Export Refund Scheme, marine diesel rebates.
- Tax Relief at Source (TRS)For enquiries about TRS on mortgage interest and medical insurance policies.
- National Capital Acquisitions Tax (CAT) UnitFor enquiries relating to CAT, including gifts or inheritances.
- Vehicle Registration Tax (VRT)For enquiries about Transfer of residence (TOR) applications, inheritance or temporary exemptions, and VRT second stage appeals only.
- Stamp Duty For enquiries about Stamp Duty excluding Stamp Duty on financial cards (bank card, credit card or charge card), electronic share trading (CREST) and Stamp Duty levies.
- myAccount Registration Helpdesk For enquiries about registering for myAccount.
- ROS Technical Helpdesk Support for customers with technical queries relating to ROS.
Businesses
Business and self-assessed helplineFor enquiries about calculating your tax liability and filing tax returns (for payment queries contact the Collector generals)
Collector General’s DivisionFor enquiries about filing tax returns and making payments, debt management, insolvency, tax clearance, direct debits, Withholding Tax and international claims.
National Employer HelplineSupport for employers on the operation of Pay As You Earn (PAYE), Pay Related Social Insurance (PRSI), Benefit in Kind (BIK) and new employees.
Central Repayments Office (CRO)Tax relief schemes for persons with disabilities including relief on vehicles, fuel and appliances, VRT Export Refund Scheme, marine diesel rebates.
Vehicle Registration Tax (VRT)For enquiries about Transfer of residence (TOR) applications, inheritance or temporary exemptions, and VRT second stage appeals only.
ExciseFor information relating to excise licencing, excise duties, alcohol products, tobacco, energy taxes, mineral oil tax, SSDT and setting up an excise business.
National Excise Licence Office (NELO)For enquiries about Excise licences.
Stamp DutyFor enquiries about Stamp Duty excluding Stamp Duty on financial cards (bank card, credit card or charge card), electronic share trading (CREST) and Stamp Duty levies.
National Tax Advisor Identity Number (TAIN) UnitFor enquiries about registrations, amendments and cancellations of TAINs.
VIES, Intrastat, Mutual Assistance (VIMA)For enquiries on the operation of VIES, Intrastat, Extrastat and Mutual Assistance.
Automatic Exchange of Information (AEOI)For filing enquiries relating to DAC2-Common Reporting Standard (CRS), Foreign Tax Compliance Act (FATCA) and DAC4-Country by Country (CbC) Reporting.
Please Note
All Revenue public offices, excluding ports, airports and trade facilitation stations, are closed to the public until further notice.
Information and advice for our customers on necessary changes to our telephone and other services arising from additional COVID-19 restrictive measures.
How do I contact revenue by phone?
Call (01) 858 9843 between the hours of 9.30am to 1.30pm, Monday to Friday.