1-800-433-3243
To find out who your loan servicer is, call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.
Customer contact centers, also known as customer service centers, are resources that students and schools can reach out to with questions regarding any of the services the U.S. Department of Education supports, which include applying for and receiving federal financial aid and repaying federal student loans.
For potential students, currently enrolled students, loan borrowers, and families
• Please visit the “Contact Us” page.
If you are not sure which service center to call, contact the Federal Student Aid Information Center at 1-800-433-3243 or by email at studentaid@ed.gov.
| Loan Servicer | Contact |
|---|---|
| FedLoan Servicing (PHEAA) | 1-800-699-2908 |
| Granite State – GSMR | 1-888-556-0022 |
| Great Lakes Educational Loan Services, Inc. | 1-800-236-4300 |
| HESC/Edfinancial | 1-855-337-6884 |
| MOHELA | 1-888-866-4352 |
| Navient | 1-800-722-1300 |
| Nelnet | 1-888-486-4722 |
| OSLA Servicing | 1-866-264-9762 |
| ECSI | 1-866-313-3797 |
| Default Resolution Group (also known as Maximus Federal Services, Inc.) | 1-800-621-3115 (TTY: 1-877-825-9923 for the deaf or hard of hearing) |