There are many ways to track your parcel with DHL Express, but if you have trouble tracking your parcel or need advice on status, please contact Customer Service.
Important: The contact options available here are for DHL Express enquiries only. If you are a customer of DHL Parcel UK, please contact them directly. DHL Express is unable to assist with DHL Parcel UK enquiries.
ONLINE
DHL Express online tracking is the fastest way to find out where your parcel is. There’s no need to call Customer Service when we can offer you real-time details of your parcel’s progress as it speeds through the DHL Network on the way to its destination. Track a parcel by clicking here
Tracking number not 10 digits? Track your parcel on the DHL Parcel website!
- Track UK parcel (14 digits e.g. 41505910017980)
- Track driver calling card (7 digits e.g. 3710615)
- Track UK return parcel (9 digits, always starts with ‘9’ e.g. 928341972)
- Track parcel from Europe (always starts with 2 letters e.g. CH400397205DE)
Our WhatsApp digital assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer general customer service enquiries.
Simply open WhatsApp to get started or add the DHL Express WhatsApp number +44 1163 265750 to your contacts and start a WhatsApp chat*.
To track a parcel, start your message with ‘Track’ and then enter your 10 digit tracking number.
* Please note that WhatsApp calling is not supported