How to send a message to Service Canada

To send a message to Service Canada, Call Service Canada at 1-800-277-9914 Monday to Friday between 8:30 am and 4:30 pm local time. You can also call this number to check the status of your PAC request or disable your PAC. You will need: your Social Insurance Number (SIN).

Public Enquiries is a point of contact for general information concerning Shared Services Canada’s (SSC) role in managing the Government of Canada’s information technology (IT) infrastructure.

Public Enquiries

Email: information@ssc-spc.gc.ca
Telephone: (613) 670-1627
Toll free: 1-855-215-3656

Media Enquiries

Email: media@ssc-spc.gc.ca
Telephone: (613) 670-1626
Toll free: 1-855-215-3656

Find a branch

Procurement and Vendor Relationships Branch

SSC engages with industry through buy and sell. If you have any questions about doing business with SSC, please send an email to our Procurement and Vendor Relationships (PVR) team.

EmailSSC.pvr-arf.SPC@Canada.ca

Accessibility, Accommodation and Adaptive Computer Technology (AAACT) Program

Email: aaact-aatia@ssc-spc.gc.ca
Telephone: (819) 994-4835
Toll-free: 1-866-442-2228
TTY: (819) 994-3692

Find an office

Head office

Mail:
Shared Services Canada
99 Metcalfe Street
Ottawa, ON
K0A 0C3

Invoicing for services rendered – telecommunications and non-telecommunications services

Telecommunications
Email: accountspayable-comptespayables@ssc-spc.gc.ca
Mail:
Shared Services Canada-Accounts Payable, Telecommunications
PO Box 9808 STN T CSC
Ottawa, Ontario K1G 4A8

Non-Telecommunications
Email:
 accountspayable-comptespayables@ssc-spc.gc.ca
Mail:
Shared Services Canada-Accounts Payable, Non-telecommunications
PO Box 9808 STN T CSC
Ottawa, Ontario K1G 4A8

For more information, please visit Telecommunications and Non-Telecommunications Services.

Access to Information and Privacy

Email: atip-aiprp@ssc-spc.gc.ca
Telephone: 613-670-1654

Mail:
Director, Access to Information and Privacy
Shared Services Canada
PO Box 9808, STN T, CSC
Ottawa ON K1G 4A8